Inner Chief Podcast

In this episode we talk with CEO of SalesITV Dean Mannix on overcoming your limitations to live a bigger life and selling like the best in the world   Full details at www.chiefmaker.com.au/72   ABOUT DEAN He is the author of Australia’s largest library of video sales and service training and has delivered sales performance projects in over 25 countries. Dean is recognised as one of Australia’s leading sales performance coaches with 30 years of legal, finance, sales and management experience. He advises, coaches and trains senior executives from many of the world’s leading corporations. He has also been the CEO of a leading property development and childcare management company which he built to a team of 140 employees. He then developed and led a highly successful sales team in the technology space and simultaneously grew his consulting business. Dean has an Executive MBA from the AGSM and he is also a qualified Yoga teacher.   He is now the CEO of SalesITV. We cover: - How we coped with the murder of his fath

In this episode we talk about : • why your boss is your #1 customer • What happens when they’re not • How to make them your biggest ambassador  www.chiefmaker.com.au/71 This starts with a simple question: Who is your customer?  When I asked one of my clients this question, he said, “My team. My job is to make their jobs as easy as possible.”  “Do they approve your salary and bonuses?” I asked. “Well, no”, he said, hesitating. “My boss approves that.” “Who is your true customer then?” The revelation stopped him in his tracks because it runs counter to contemporary management fads to think of your boss as your true customer. We’ve been taught that we should think of our team members as our customers, but this is looking at it the wrong way around. Your team is the vendor. Your boss is your customer. Turning your thinking around like this will help you see who you need to serve better (i.e., your boss) and who you can expect more from (i.e., your vendors). When we look at our team as though they were o

In this episode we talk with Know How Group Founder and CEO Bushy Martin on success, playing the long game and living like every day will be your last.     Full details at www.chiefmaker.com.au/70 SPONSOR: This episode is brought to you by The Build a Better Agency Podcast with Drew McLellan. The podcast has a new episode every week that helps small to mid-sized agency owners and leaders ensure that their agency is future proofed, scalable and more profitable than ever before. Search Build a Better Agency podcast on your podcast player or google   ABOUT BUSHY Bushy is the founder of the Know How Group. His team helps time poor professionals that don't know who to trust or where to start to replace their income through property. But, much more than that, Bushy is the author of Freedom Formula, a killer book I read cover to cover, the host of Get Invested Podcast, and avid property investor, and just an all around top bloke. In this episode we'll talk about his journey from being completely broke to being finan

In this episode we talk about how to create clarity everyday and how that will help you with confidence, beating imposter syndrome and making smart decisions. www.chiefmaker.com.au/69   The speed and complexity of the modern world is not a natural environment for our brains. It can too easily lead to overwhelm and feeling like you’re a little lost at sea. Our brains are designed for singular focus and by pouring a constant stream of emails, social media, news onto our normal busy lives it is a recipe for confusion and a scattergun approach to our work. We simply lose focus. There are three important methods for creating clarity in your life and career. Having this clarity in your mind is comforting. Is helps keep you composed and when key decisions or events come along your response is more effective and inspiring.   The three methods are:   Diagnostics The world is full of diagnostics that help people and teams analyse complex systems. The medical profession, personality models, culture surveys and manu

In this episode, we explore the three powerful techniques to recenter the soul and mind.   It is also part 2 of how to overcome imposter syndrome which we discussed in Ep 65 Imposter Syndrome.   Full notes here: www.chiefmaker.com.au/67   The soul can easily get lost as sea in the modern business world. With the incredible pace of business and life it is easy to lose connection to yourself. When you lose this it rattles your confidence and belief that you should be in the position you’re in. So it plays a key role in beating imposter syndrome. It is also vital to get right if you want to feel composed, present and have that sense of gravitas so many of us find elusive.   There are three major ways to recenter the soul and mind: Regular Focus Session Once or twice per week set aside an hour and give yourself the opportunity to deeply reconnect to your soul, purpose, vision and strategy.   This is best done in a few key steps: 20 mins of meditating and calming the mind 20 mins of reviewing your purpose

In this episode we talk with Ausenco CEO Zimi Meka on resilience, honesty and the importance of good people.     Full details at www.chiefmaker.com.au/66   Zimi Meka is one of the founding directors of Ausenco Limited and was appointed as Chief Executive Officer / Managing Director in 1999. Zimi’s background includes senior roles in engineering and operations companies prior to the formation of Ausenco in 1991. He has over 25 years' experience in the design, construction and operation of a wide range of processing plants and infrastructure in the minerals industry in Australia and internationally. He is the Queensland University of Technology’s 2008 Alumnus of the Year, was awarded the Australian Institute of Mining and Metallurgy’s 2009 Institute Medal and is one of Australia’s top 100 most influential engineers as awarded by Engineers Australia. He is a Fellow of Engineers Australia, a Fellow of the Australian Institute of Mining and Metallurgy and a Member of the Australian Institute of Company Directors.

In this episode, I answer a question from a subscriber. How do I overcome imposter syndrome? Over the next three minisodes we’ll explore some powerful ways to beat imposter syndrome so you feel comfortable in your own skin and clear in your mind.  Assuming you do have most of the skills necessary for the job the three main causes of imposter syndrome are:  • Unrealistic or incongruent vision of the role • No set process of recentering • Lack of clarity  In Part 1 today we cover:  • Develop  a congruent vision of you in the role • Dealing with hidden assumptions In Episode 67 I’ll cover processes for recentering and in episode 69 we’ll talk about creating clarity. The single biggest assumption that people make is that the day their role changes is the day their whole mindset and outlook will change. The two aren’t related. To feel like a boss, like a chief, you have to cultivate that feeling. This means you need to be rock solid in your belief in the path you’re on.  I remember the first time I entered a

Today we joined by founder and CEO of the McLellan Marketing Group, Drew McLellan.   He also owns and runs the Agency Management Institute (AMI), which is a consultancy for small to medium sized agencies that has been helping agency owners grow their agencies since the early 90s.   We talk about: What he learnt about understanding people by creating ads To grow and get promoted you need to let of the reins Being curious Joining masterminds Drew launched his agency’s blog in 2006 and it has been on the AdAge Top 150 from the list’s inception. His first book, 99.3 Random Acts of Marketing, was published in 2003 and Drew and Australian marketer Gavin Heaton created the Age of Conversation series of crowdsourced books in 2007. To date, the AOC series has raised over $50,000 for charity. Drew launched the AMI blog in 2012 and hopes it will be a great resource to agency leaders. Drew’s often interviewed/quoted in Entrepreneur Magazine, New York Times, CNN, BusinessWeek, and many others. The Wall Street Journal

In this episode I outline a method of turning risk completely on its head that I developed which gets killer outcomes for everyone involved.   When most of us here the word Risk Management Plan we start thinking red tape, no more freedom and a group of expensive auditors at your door to analyse your business inside out.   If you’ve ever had the risk auditors turn up and trawl through your business telling you all the things you need to write a report on about you’ll stop major events happening you’ll know the meaning of paperwork.   Richard Branson. Never made a deal he could lose on.   “As an adventurer...I try to protect against the downside. I make sure I have covered as many eventualities as I can. In the end, you have to take calculated risks; otherwise you're going to sit in mothballs all day and do nothing.”   Throughout my business life I have always tried to keep on top of costs and protect the downside risk as much possible. The Virgin Group has survived only because we have always kept tight contro

In this episode we hear from Super Rugby Club, the Melbourne Rebels CEO, Baden Stephenson. Baden's path to CEO has been different to most as he transitions from coaching and operations and finally getting his first CEO role in 2017. He was heavily involved as a GM of rugby in the drama of 2017 when the Melbourne Rebels battled to keep their super rugby licence. At the conclusion of, he was selected to lead the club into the future. Questions I ask Baden: What did you learn from the elite sport side of rugby that has translated to the business and administration side? What was the most brutal feedback you ever received that you knew to be true? What do people misunderstand about professional sporting clubs? What are the major setbacks you’ve had? How do you lead high performers?   Key Points from Baden: On what he learnt from his wife’s battle with cancer: I think now when I'm dealing with people, I think it has certainly improved my emotional empathy for players and stuff, when they've got family issues, ha

In this episode we explore the incredible power of ritual and tradition in building your tribe and I share 3 magic traditions that will boost any team spirit and most importantly the role of the chief in leading them.   Traditions and rituals in a business sense are the stories, language, gatherings, symbols that give a team deeper meaning and a sense of belonging.   They reinforce what you stand for, what you believe in, what you have in common and that you share something.   Tradition comes from an inner space that is seeking meaning, deep human connection and understanding. All of us long for traditions, they nourish our spirits and when at their best, they ennoble us and those around us.   When work feels soulless, like it crushing your spirit, people are sacrificing, people aren’t committed to the team or their work. Won’t go the extra mile for each. Bicker and fight. Good people are leaving and average people are staying. Then there is a good chance you haven’t got the right rituals and t

In this episodes we hear from CEO and authority guru Steve Brossman on  Making on Sales Easy and and Being and Enterprise of One.   Steve is a former National Professional Track Champion and is the Author of two Amazon No.1 Best Sellers ‘Stand Up, Stand Out or Stand Aside’ and ‘The Authority Client Attraction System”.   He has created several 6 and 7 figure businesses of his own, including inventing and marketing an environmental product selling 4 million units into 26 Countries.     With over 20 years TV and video experience including hosting and producing his own TV Show on Ch 9 and appearing on TV in 5 Continents he is one of Australia’s most experienced Video presenter trainers.     Steve has spoken in 15 countries and trained over 32,000 Speakers, Coaches and Business Owners to Stand out in their market.     Recognised as real influencers Pam and Steve were invited to a high-level mastermind with Richard Branson on his own Necker Island.   With a desire to help professionals overcome their fear of sellin

In this episode we talk about executing your Life Vision as part 2. If you haven’t listened to Episode 57 of building your Life Vision I’d recommend doing that first.   There is an old saying, “Vision without execution is just a dream”.  And, chief, I’ve got a confession so make this was me. I was a dreamer with all sorts of grand ideas about who or what I’d become. I always had new ideas and goals that all seemed to flow from my creative mind.  I was the line from poem “George Gray” by Edgar Lee Masters that I read in Ep 57 on building your life vision...“a boat longing for the sea and yet afraid.” I was stuck in my own sheltered harbour. Not willing to do the hard work break the boundaries, to look inside myself at the things I liked about myself the least or the limiting beliefs I held and grow beyond them.  It was only when I realised that all greatness requires challenge. It will requires a thousand steps one after the other to change my game. One must have a vision and one must execute. I’ve seen to

In this week’s episode we meet Katrina McCarter the Founder and CEO of Marketing to Mums. She is a Marketing Strategist, Best-selling Author, Speaker and Advisor, who specialises in helping businesses sell more to world’s most powerful consumer, Mums.   An award-winning businesswoman and mother of three, Katrina founded an award winning online shopping website for mums called Bubbler.com.au which she grew to a community of 150,000.   Katrina is the author of bestselling business book, Marketing to Mums, and is a regular contributor to business media.   See more at www.chiefmaker.com.au/58 QUESTIONS I ASK KATRINA   What is the biggest mistake organisations make in marketing to mums? What are the steps people should follow if they’re thinking about starting out on their own? How can people be more influential through their own work in large organisations? What is an intrapreneur and how can professionals be one? How have you planned the future of your life? How can people build more confidence in their work an

In this episode we build your own Life & Career Vision. "George Gray" I have studied many times The marble which was chiseled for me-- A boat with a furled sail at rest in a harbor. In truth it pictures not my destination But my life. For love was offered me and I shrank from its disillusionment; Sorrow knocked at my door, but I was afraid; Ambition called to me, but I dreaded the chances. Yet all the while I hungered for meaning in my life. And now I know that we must lift the sail And catch the winds of destiny Wherever they drive the boat. To put meaning in one's life may end in madness, But life without meaning is the torture Of restlessness and vague desire-- It is a boat longing for the sea and yet afraid. - Edgar Lee Masters, 1868 - 1950 To leave the harbour chief we must start with a destination. One that inspires us and drives us to personal greatness. In this episode we will talk through creating your own Life Vision.    The very first time I did a vision board was in 2007. It was a transforma

In this week’s episode we meet Mastery of Money Guru Adam Carroll. Adam is an internationally recognized financial literacy expert, author and speaker. He is a two-time TED talk speaker, with one of his talks surpassing 2 million views. Adam is the founder and curator of www.MasteryOfMoney.com, and creator of the documentary film, Broke Busted & Disgusted. His passion is helping people build a bigger life, not a bigger lifestyle. See more at www.chiefmaker.com.au/56 QUESTIONS I ASK ADAM What did you learn from your $10,000 experiment on your kids? How do we cultivate Owners Mentality in ourselves and our people?   What is the biggest mindset shift you think we as individuals need to make? What do you mean by building a bigger life not a bigger lifestyle? KEY POINTS BY ADAM CARROLL   I think the biggest mistake is we wait. We wait for other people to recognise our greatness instead of claiming our greatness and helping other people see it. I've always in my life held high intention but low attachment. I

In this episode we build your own Life Scoreboard.   Like most successful professionals, you probably started your career with clear ideas about what you wanted to do and who you wanted to become. Then, as time progressed, you got caught up in the corporate life. Before you knew it, you were running from one meeting to the next, and what you expected of yourself started to come second to what others expected of you. Add to the equation the responsibilities that come with a family and a mortgage and it’s easy to see why so many of us fall into this trap. We look forward to time away from work, but the four weeks of leave most of us take a year don’t ever seem enough.   It just doesn’t feel like living.     Years fly by, seemingly at the speed of light, and no matter how hard you try you can’t seem to slow it down. You may even have started to feel a little lost, disconnected from our soul, and of control as the year has progressed you don’t feel as comfortable in your own skin. You’re not coming from a place o

In this episode we meet Alex Mandossian. Alex has helped his clients generate over $203 million in sales from TV spots, infomercials, national retail catalogs, direct mail, web marketing and postcards. Here is what Mark Victor Hansen, public speaker and best-selling author of Chicken Soup For The Soul and One Minute Millionaire series, has to say about Alex:  “The first time I watched and heard Alex Mandossian give a marketing presentation, my pen ran out of ink because I took so many notes! Alex’s greatest gift is the way he uses the power of stories to make his marketing strategies stick in your mind.” He has coached George Foreman, Larry King, Russell Brunson, Jay Abraham, Brian Tracy, Jack Canfield, Brendon Buchard, Alexandria Brown, Barbara DeAngelis to name a few. He is the also the subject of many books on marketing and selling, the author of Alexisms, host of the iTunes top podcast All Selling Aside and just an all round good bloke.

In this episode I countdown the top 5 lessons from the first year.   When I chat to listeners they all tell me they’ve got a favourite guest from the show and every chief has been mentioned. It just goes to show that there is NO single way to be a chief.   In putting this list together I studied the transcripts of 28 episodes and found the most common themes and I’ve included one quote from each of our chiefs and gurus.   Righto Chiefs counting down from 5 to 1 here are the Top 5 lessons from the last year.     Go to www.chiefmaker.com.au/53 for full summary. 

This week’s episode welcomes Jame Whittaker. James has interviewed more than 100 of the world’s most revered business leaders, cultural icons and athletes to unlock their secrets to success. People like Oprah Winfrey, Lewis Howes, Bob Proctor, Barbara Corcoran...in all 100 legends of our time. Today, the bestselling author, speaker, entrepreneur and film producer draws on his unique experience to give people the tools to take ownership of their financial, physical and mental health. His book and new movie are “Think & Grow Rich: the Legacy”.   More at www.chiefmaker.com.au/52