In Conversation With...

A short interview where Paul shares his thought about the future direction for quality improvement

Prof Dave Aron discusses passionately how he feels quality improvement techniques need to be built into medical education

Brian Davies has has a long and distinguished career in the airline industry. As a leader he shares his thoughts on safety; the systems, principles and leadership actions required for safe operation.

Dr Susan Kirsh, Medical Director of the Pimary Care Clinic at the Cleveland VA shares her thought and experiences about shared medical appointments

Ton discusses his thoughts and ideas about the importance of understanding people processes in healthcare. He also shares his thoughts on the future for elderly care.

Discusses the successes of the Flow Project

Diane Steward is the Director for Performance Improvement at Pacific Group on Health based in San Francisco. Her work includes large system change and the spread and encouragement of adoption of better ideas across California. In this podcast Diane discusses the challenges of measuring the spread and adoption of these changes over time, across large geography, many individuals and large numbers of organisations. Diane and her colleagues at PBGH are at the forefront of discovering ways to carry out this type of measurement.

Kate shares her practical and pertinent knowledge about how the theory of Lean Thinking can be adapted and applied to healthcare settings. She uses great examples to illustrate how waste is at the root of ineffeciency, ineffectiveness and lack of productivity.