Dental A Team W/ Kiera Dent And Dr Mark Costes

Kiera is joined by Deren Flesher, co-founder of Modento, to talk about a brand new product: Ordo! Ordo is a procurement software to help practices manage and order supplies. It’s built by dentists and refined by team members, so you know you’re getting a tried-and-true product. Dr. Flesher talks about the benefits of Ordo, how it integrates into systems you’re already using, and how it affects the team as a whole. Episode resources: Learn more about Ordo Email Dr. Flesher directly: deren@joinordo.com Listen to episode 346, Modento: A Personal, Automated Approach Listen to episode 136, Deep Dive on Bonuses with Dr. Deren Flesher Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice’s case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There’s a right way to go about it. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

When it comes to setting annual goals, it’s critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Steve Adams, CEO and founder of Tiger Medical Institute, to talk about the ever-timely topic of overcoming burnout and stress. Steve shares both quick tips and long-term strategies to disarm stress on demand and improve sleep methods, including: Watch a diaphragmatic breathing video on Youtube Have a regiment morning and night Stop looking at your phone after 6 p.m. Plan an ideal daily schedule Create a goal stack And more! About Steve: Steve Adams is a former corporate banker and veteran entrepreneur. His passion lies in optimizing the performance of entrepreneurs and high achievers. Steve has the expertise and extensive experience in building and scaling organizations through disciplined execution, direct-response marketing, and a culture that leads to extraordinary client experiences. Steve earned a bachelor’s in marketing (Northwood University) and MBA in Finance from Grand Valley State University. Steve is the founder and CEO of a personalized medicine organization based

Tiff and Dana talk about an undervalued approach to boosting your practice’s marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s been a minute, but Kiera and Tiff are back together on the pod! In this episode, they discuss ways they each go about maintaining a grateful mindset, personally and professionally, when things get hard. Think of this as a grateful muscle you need to build and burn to keep it toned. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

Ryan Isaac of The Dentist Money Show (and common guest on the DAT process) joins Kiera to dive very deeply into 401(k) plans for your business. Ryan simplifies a lot of the intimidating information, including what the heck 401(k) even means, the logistics of setting up a plan, how to know what type of plan to choose for your company, and more. Episode resources: Tune in to The Dentist Money Show Listen to episode 746, A Consultant, Financial Advisor + Dentist Perspective On Life Listen to episode 590, Unfiltered Advice on Choosing a Financial Advisor Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time for another book club episode! Kiera and Britt review The People Code and the Character Code by Taylor Hartman (also known as The Color Code). This book is a way of understanding different personalities in a practice, and provides insight on how the different drives can mesh together. Episode resources: Check out the full list of DAT’s 2023 book club here. Reach out to Kiera and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Episode 749: How to Know if Your Marketing Is Actually Working Tiff and Denae are back to talk about marketing — this time, how to know if what you’re doing as a practice is working. They touch on the following: Setting up a tracking method Blocking out time to review your tracker Understanding trends in tracking They also specify two very important points to add to your tracker which will help your practice know if your marketing is working or not. Episode resources: Reach out to Tiff and Denae Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by DAT team member Britt to talk about getting the right staffers in the best possible seat (for them and the practice). This is an experience Kiera and Britt navigated with Britt’s role with Dental A-Team. The pair talks about how they handled those conversations together, and how practices in general can make sure the best possible team members are in an optimal position. Episode resources: Reach out to Kiera and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana talk about creating an ideal patient avatar to help boost your marketing efforts and payouts. They discuss the following steps: Figure out what your ideal practice procedures are. Gather the demographics of people in your practice’s surrounding area. Build out an ideal patient and give them a name. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

If you’re wondering where to find insight from a dental consultant, dental financial advisor, and dentist in one go, THIS is the episode you're looking for! Kiera, Ryan Isaac, and Dr. Ashley Joves come together to talk about common industry trends from three different perspectives. They discuss: Prioritizing a personal life The shakeout of major transitions Today’s dental industry environment (DSOs + multi-location practice owners) Increasing cost of people in practices And more! Episode resources: Check out Dentist Advisors Tune in to The Dentist Money Show Then, listen to The Making Of Listen to episode 590, Unfiltered Advise on Choosing a Financial Advisor Listen to episode 742, Secret Sauce to Having an Engaged Team Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!

Morgan Hammon returns to the show! In this episode, he shines a CPA perspective on what it could mean when practice owners are told they can’t hire a consultant. He talks about the difference between a CPA, financial advisor, consultant, and legal; what the most common diagnosis for low-profit margins is in a practice; his best advice for dentists on the lookout for a CPA; and the most important number doctors should know about their practice. You’ll want to take notes for this episode — Morgan shares a lot of tangible tips! About Morgan: Morgan is a graduate of the University of Arizona school of business. Following graduation, he was commissioned as an officer in the United States Navy and served for over ten years as a Naval Aviator flying carrier-based F/A-18 Hornets. During that time, he deployed to the Persian Gulf and flew combat missions over Iraq in support of Operation Southern Watch. He also served as a flight instructor and landing signal officer for newly winged Naval Aviators transitioning to th

In this episode, consultants Tiff and Denae break down internal and external marketing and the power of each. Specifically they discuss: What internal and external marketing means Big picture versus small marketing approaches Suggestions for startup versus established practices And more Episode resources: Reach out to Tiff and Denae: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Dr. Ashley Joves is back again to chat with Kiera after last week’s episode. Today, they talk about what the Dental A-Team’s secret is to having such a great and engaged team. Kiera shares the three-year journey it took to get to this point, the plenty of trial and error that happened, and gives advice on points she still follows through on, like: Assessing your core values regularly Quarterly, asking yourself and your team where you’re going Reading Extreme Ownership by Jocko Willink and Leif Babin Kiera and Dr. Joves also get a little personal, plus trade book recommendations. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Listen to episode 737, Pulling Back the Curtain on Dentistry Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera’s back with tactical billing tips, this time about healthy accounts receivable. She compares baseline standards to what practices should be striving to reach optimal AR. The advice she gives in this episode will help your practice collect the money it deserves, keep AR at a manageable amount, and create a solution to improve your baseline billing. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

If you find yourself falling short on getting your ideal patients or converting emergency visits, it might be time to switch marketing gears. In this episode, Tiff and Denae talk about what should go into thoughtful processes for marketing, when to know how to pivot, and how long you should wait to see if there are returns. Episode resources: Reach out to Tiff and Denae for a tracker spreadsheet: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Book club is back! In this episode, Kiera reviews the August book assignment, Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz. She talks about what a profit-first mindset means, Mike’s formula for profit, why bigger is not better, what that healthy profit margin for your business looks like, and more. Episode resources: Check out the full list of DAT’s 2023 book club here. Reach out to Kiera: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Answering the question How often do you update your operations manual? is both easy and hard to do. But in this episode, Tiff and Dana answer it! They discuss the best ways to keep this important document relevant, including what needs to happen each time a tiny change happens and a ton more. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast