Dental A Team W/ Kiera Dent And Dr Mark Costes

Kiera is joined by dental billing expert Shasta Clark, of Paragon Dental Solutions. They talk about how billing is one of dentists’ biggest traps, and common pitfalls to keep an eye out for, including…  Inaccuracies with dual insurances The only times to perform write-offs without in-depth research Benefits of outsourcing billing Membership plans and billing insurance And more Episode resources: Learn more about Paragon Dental Solutions Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Folks, it’s time to start wrapping up this year and prepping for next. Kiera talks about how to put a bow on 2023 through three steps: Assess the year Review each department Set goals for 2024 Beyond that, she encourages offices to seek ways to maximize efforts and exponentially grow next year, and gives ideas on how to go about that. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

Tiff and Dana continue with their series of efficiency hacks. In this episode, they look at digital scanners and x-rays — setting up a standard protocol to ensure quality diagnostics and after-the-fact expectations. You’ll hear the two specifically touch on: Incorporate scans into patient conversations Establish a protocol for after an x-ray is complete Assess whether your team likes the system you’re using Track case acceptance and diagnoses Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What’s the magic number? Find out how to balance costs, retain patients, and even tackle the challenge of fee increases. Dental Menu is a complete platform that allows dental providers to offer subscription plans directly to their patients. Practices can now create a 'menu' of services for their patients, allowing the patients to build a plan that suits them. What does that mean for you? A simple path to more patients on your plans! Reach out to Kiera Email Paul: paul@dentalmenu.com Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for deep work each week, gives ideas for priorities to pursue, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Billing Extraordinaire Sarah O’Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don’t become overwhelming, how to address those who’ve used up their benefits, and a whole lot more. Episode resources: Connect with Sarah: sarah@evolutiondentalbilling.com or 602-318-9396 Learn more about Evolution Dental Billing Listen to episode 648, Billing in 2023: New and Exciting Updates Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss Medical Medium Revised and Expanded Edition: Secrets Behind Chronic and Mystery Illness and How to Finally Heal by Anthony William. Additionally, they touch on how to make a successful book club for your team, how to find the books to read, and what types of discussions should be had as follow-up. Episode resources: Check out the full list of DAT’s 2023 book club here. Reach out to Kiera, Dana, and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team’s approach for creating happier teams via feedback, rewards, and accountability. She talks about… Best time for formal reviews and check-ins How to set goals for the individuals Questions to ask And more Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

Happy Thanksgiving! Kiera talks about how grateful she is for her team, her business, and her listeners — and gives advice on how you can incorporate more service into each of your own practices. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast  

Tiff and Britt detail how to perfectly prep each day at your practice through the art of morning huddles. They give advice on what needs to be reviewed, what should’ve been done yesterday, and how each department can help. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Josh Scott of Studio EightyEight to talk about marketing and the development of dental practices. Practices often underestimate the power of marketing budgets over the long term, and Josh gives advice on how not to fall short. He touches on: Vetting marketing company options Asking the right questions Knowing when it is time to pull the plug on someone Episode resources: Learn more about Studio EightyEight Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This episode topic was born out of a conversation Kiera had with her husband: Why in the world is it so difficult to stay disciplined? Kiera applies this question to personal and professional lives.  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Melissa King, a long-time practice team member who’s been in a lot of roles and has listened to ALL DAT podcast episodes! She shares what tips and tricks she’s taken from this podcast into her practice. Melissa also gets a chance to ask her own burning questions about the podcast process and Kiera herself. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Britt and Tiff focus on ways teams can streamline skills in 2024. This episode is all about standardizing exams, for one doctor or multiple. They talk about ideas to streamline, how to involve the right people in implementation, and more Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Deren Flesher, co-founder of Modento, to talk about a brand new product: Ordo! Ordo is a procurement software to help practices manage and order supplies. It’s built by dentists and refined by team members, so you know you’re getting a tried-and-true product. Dr. Flesher talks about the benefits of Ordo, how it integrates into systems you’re already using, and how it affects the team as a whole. Episode resources: Learn more about Ordo Email Dr. Flesher directly: deren@joinordo.com Listen to episode 346, Modento: A Personal, Automated Approach Listen to episode 136, Deep Dive on Bonuses with Dr. Deren Flesher Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice’s case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There’s a right way to go about it. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

When it comes to setting annual goals, it’s critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Steve Adams, CEO and founder of Tiger Medical Institute, to talk about the ever-timely topic of overcoming burnout and stress. Steve shares both quick tips and long-term strategies to disarm stress on demand and improve sleep methods, including: Watch a diaphragmatic breathing video on Youtube Have a regiment morning and night Stop looking at your phone after 6 p.m. Plan an ideal daily schedule Create a goal stack And more! About Steve: Steve Adams is a former corporate banker and veteran entrepreneur. His passion lies in optimizing the performance of entrepreneurs and high achievers. Steve has the expertise and extensive experience in building and scaling organizations through disciplined execution, direct-response marketing, and a culture that leads to extraordinary client experiences. Steve earned a bachelor’s in marketing (Northwood University) and MBA in Finance from Grand Valley State University. Steve is the founder and CEO of a personalized medicine organization based

Tiff and Dana talk about an undervalued approach to boosting your practice’s marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast