Dental A Team W/ Kiera Dent And Dr Mark Costes

Mark and Kiera have a podcast today going out to TREATMENT COORDINATORS! But, if you aren’t a treatment coordinator, this is still an episode for you.

On this episode, Mark and Kiera wrap up their “Getting Comfortable in the Uncomfortable Podcast” on Part II today. They want you to really understand that talking money is just that-- and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome.

On the show today, Mark and Kiera talk about what best leaders do-- FIRE YOURSELF to make your life easier through SYSTEMS!  Best leaders create systems and ways to systemize the practice and organization so it can be a system-dependent operation and not people-dependent.     Mark and Kiera share their experiences of how creating systems can be a challenge and what you can do to overcome to truly make your life simple.  Leadership, through systemization, is one of the best practice hacks they want to share with you today!  

You know you have the best practice!  You know it! And you just need to let more people know it.  How can you do this? And how can the entire team help with this?     On the show today, Mark and Kiera talk about getting those patient 5 star google and yelp reviews in an easy 6-step process.  It isn’t as hard and really comes down to just asking. They want to make this easy and fun for you and your team so you actually put this into practice.  Team members-- this is for YOU!! You can help grow your practice and Mark and Kiera give you the words to use!   When you GAMIFY and get intentional, results are seen!  It’s time to LEVEL UP and get those reviews!

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations.  Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet-- they can be turned around with one simple phrase that works like magic.   Through the three E’s and some magical verbiage, teams can eliminate cancellations.  Mark and Kiera discuss common reasons teams might shy away from this verbiage all while giving ways for teams to implement this TODAY!     Why not try it out?  Eliminating cancellations might help you and your patients have a brighter day!  This is one of Mark and Kiera’s FAVORITE topics that works!!  

On the show today, Mark and Kiera talk about something that can grow a practice and make work even more fun- SAME DAY TREATMENT.  They do a deep-dive into some common concerns teams have and explain how you and your team can be the GOAT-- listen in to learn what that stands for-- and help even more patients receive VIP care!  You can count on learning proven methods of how to add same day treatment from the doctor’s perspective and the team member’s perspective.  This is a game changer that they know you will love!  

On the show today, Mark and Kiera talk about why they even made the Dental A Team Podcast.  They come from YOUR background-- they don’t just understand you, they ARE YOU! No matter your position, Kiera and Mark have been there.       This podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:   Be more efficient Have more fun Improve doctor and team communications Eliminate frustration And make your life easier!   Jump in!  They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!