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Derek Anthony & Jill Ruone — the powerhouse team behind Culture Curators — join podcast host Zoé Bélisle-Springer to highlight the need for and discuss why salon owners should focus on creating a great culture within their business alongside being creative, innovative and proactive. They also define Culture Curators' Attraction Formula and Derek's 24-Hour rule. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about Culture Curators: https://www.myculturecurators.com/ @culture_curators_ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Jason Everett — founder of the High Performance Salon Academy, salon coach, inspirational speaker and author — joins podcast host Zoé Bélisle-Springer to share his thoughts on the Salon Owners Summit 2023 event. He also discusses his experience of writing a book and explains the difference between internal and external motivation. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about Jason & the High Performance Salon Academy: https://www.highperformancesalonacademy.com/ @highperformancesalon Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

New episodes of the PhorestFM podcast are coming soon, and this season, we're getting personal! We've been having inspiring conversations with some of the industry's most innovative industry professionals, and we can't wait for you to hear them! Tune in for the seventh season of the show, launching Monday, March 6th, 2023. And just like the overlapping leaves that make the Phorest logo, every conversation on this show contributes to something larger than us, reminding us why we do what we do and why we love what we do. PhorestFM Season 7, brought to you by Phorest Salon Software. Watch the video teaser: https://youtu.be/LzjEByxhO98 Subscribe to the Phorest FM email newsletter: http://bit.ly/2T2gUj1 This trailer was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

[261] A professional hair, beauty or spa business is only as strong as the team that holds it up. If you want to make your salon stand out for all the right reasons and hire a great team that lasts, offering a professional, people and growth-focused, rewarding place to work is an absolute must. Ahead of her presentation at the Salon Owners Summit 2023, we have the pleasure of wrapping the year up with multi-award-winning, self-made entrepreneur Sophia Hilton (@hiltonsophia) for a chat about personal values, creativity, mindful leadership and the impact of our choices on our teams. Links: Learn more about Sophia Hilton's various offerings, including the Not Another Business Course 2023: linktr.ee/sophiahilton Listen to Not Another Business Podcast: shorturl.at/cuvOV Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally pro

[260] Myths and self-limiting beliefs, i.e. "beliefs, world views or states of mind that limit you in some way that can be about you, other people or how the world operates", can hinder our progress and have us react in different ways: avoidance, dread, fight, flight or freeze responses, negative self-talk, etc. In a dynamic conversation, creator/co-owner of Bella Style Salon and PIP University professor Jen Baudier highlights the importance of forward motion and doing things scared and shares her take on some of the most common myths in entrepreneurship. Links: Learn more about Bella Style Salon: https://mybellastyle.com Learn more about PIP University: https://www.pip-university.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: htt

[258] For salon and spa businesses alike, Black Friday, Cyber Monday and Christmas signal the busiest, most chaotic time of the year and can feel daunting to plan for. But it all comes down to keeping track of the year-on-year Ws and the Ls and getting your campaign ideas ready far enough in advance. Things start feeling much more manageable when you've got a plan and the right team to execute it. Featuring Katrina Sutherland, founder and owner of The Country Spa (@thecountryspa), this episode will highlight various ways she and her team go about boosting the business' revenue while serving clients with enjoyable holiday season experiences. Links: Learn more about The Country Spa: www.thecountryspa.com/ Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Ratin

[257] Loyal clients are the people that bring in referrals, typically spend the most with you, help create an atmosphere in your salon, and build genuine connections with you and your team. But no matter how good your client retention strategies and numbers are, there are always people who will leave, voluntarily or not. That's why ensuring you attract a steady stream of new clients (however small) is important. Featuring salon owner & educator Erin Raber (@theculturecurl) — and in a format ever so slightly different than usual — this episode will help you see how small but deliberate actions applied to a salon's marketing and retention strategies can reduce friction and yield better growth. Links: Learn more about Pin-Up Curls: https://www.pin-upcurls.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced

[256] Owner and leader Maggie DiFalco has invested over 25 years of her career to employing and mentoring young artists, giving back through charitable work and delivering outstanding guest experiences. When she retires, she'll be leaving big shoes to fill. But Maggie's not one to want to rush things. She wants to ensure the salon stays within the family and maintains its success well beyond her retirement. Hence, Jaclyn Gonzalez and Joe DiFalco have been steadily preparing themselves for the day their mother fully hands over the business ownership baton. In a rare interview on the matter, hear all three family members describe their roles within Maggie's exit plan, share their opinion on the biggest threats to success, and discuss preserving relationships, letting go and stepping up. Links: Learn more about Maggie The Salon: https://maggiesalon.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge pos

[255] The more you discover about yourself and invest in self-development, the more your influence on others around you changes. And once you've embarked on that journey, one of the most powerful things you can do for your salon or spa is to cultivate a culture of education where connection, camaraderie, passion, purpose, fun, knowledge and empowerment are at the forefront. In this episode, hear entrepreneur and educator Nikki Le explain the key differences between education and mentorship, share the secrets to creating engaging learning experiences and discuss the importance of empathetic and thoughtful communication. Last but not least, learn more about Geno Stampora, Iva Sampiller, and Nikki Le's Mentor & Masters event, a 2-day Salon Business Leadership Conference! Links: Learn more about the Statements Project: www.thestatementsproject.com Mentor & Masters, in-person: shorturl.at/jov68 Mentor & Masters, virtual: shorturl.at/iLR68 Click here to subscribe to the weekly Phorest FM email newslette

[254] If "authenticity" was already on all social media trend reports in 2019, today, it's what is expected in exchange for connection and loyalty. Across digital and in-person interactions with brands, consumers are looking for real two-way dialogues and relationships. But what does that entail? To find out, we must examine the "authenticity dilemma." In this episode, hear industry-renowned expert business coach Britt Seva's thoughts on professional vulnerability, the dangers of oversharing and her personal experience of finding the right balance with the Thrivers Society community. Links: Hear more of Britt Seva's thoughts on vulnerability and social media: https://thethrivingstylist.com/podcast/254 Learn more about Britt Seva's business-building strategies & educational offerings: https://thrivingstylist.com Access the Thriving Stylist podcast's full directory: https://thethrivingstylist.com/full-podcast-episode-directory Check out the Harvard Business Review's "When — and when not — to share" assessme

[253] One of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru, Geno Stampora is known for keeping the creative juices of beauty professionals flowing and bringing incredible value to every one of his contributions to the industry. In this week's episode — consider it a Salon Owners Summit teaser — he offers his thoughts on a keynote presentation delivered by CEO of Phorest Ronan Perceval earlier this year, celebrates the industry's resilience and reflects on prompts related to leadership and responsibility. After two years of major disruptions at all levels, the pace of change isn't showing any signs of slowing down, and in Geno's own words: "If there's ever been or going to be a time to get things right in your salon, it's this year." Links: Get in touch with Geno Stampora: geno@genostampora.com It's back! Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com/get-tickets Click here to subscribe to the weekly Phore

[252] After a forced two-year hiatus, the flagship event of the year and Europe's most prestigious milestone on the salon ownership adventure is back and ready to inspire growth and action. Featuring Phorest's Global Events & PR Manager Abigail Walsh, this episode dives into everything Salon Owners Summit related: ethos, format change, attendee profile, venue change, speaker lineup... name it and we've covered it! Over 700 salon owners are expected to fly in to attend the thought leadership event, and we can't wait to see you. Find out why, year after year, so many industry professionals choose the Salon Owners Summit as their conference of choice to attend! Links: Secure your tickets for the Salon Owners Summit 2023: https://www.salonownersummit.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and m

[250] The exploratory path to self-acceptance can be challenging in a world that often pushes so many expectations and judgements. We are told and encouraged to be ourselves from a young age, but that often comes with a silent reservation: "Be yourself, but don't make others uncomfortable." Workplaces aren't immune to society's deep conditioning and binary view of gender, and to quote gender deconstruction worker Dr Lisa Cravens-Brown, "socially constructed gender norms are — always limiting, often harmful." A better understanding of the multitudes of gender is essential for us to live in a more inclusive society. On a workplace scale, it is essential to start implementing gender-inclusive policies and practices to attract and retain employees and clients who fall outside the gender binary. In this episode, you'll hear stories, experiences and advice from Noam Auger, entrepreneur and hair artist whose first hair studio —CallmeNoam— came to life in the spirit of celebrating self-acceptance and offering a safer

[251] in April 2022, a report commissioned by the National Hair & Beauty Federation (NHBF) from Pragmatix Advisory confirmed a skills crisis in the hair & beauty sector — sharing that "57% of hair & beauty businesses in the UK have unfilled vacancies." While the report identifies threats to the sector's future in the UK specifically, we're hearing salon owners globally also talking about the challenges they're running into when finding, hiring and retaining skilled staff. In this week's conversation, multi-award-winning salon owner and entrepreneur Stefania Rossi (@stefaniarossirecruitment) shares her views and observations on the skills shortage, discusses the substantial financial implications bad hiring decisions can have on salon and spa businesses and shares red flags to look out for when speaking to potential candidates. Links: Learn more about Stefania Rossi Recruitment: https://www.stefaniarossi.co.uk Learn more about Hidden Talent: https://wearehiddentalent.com Read the "Careers at the cu

[248] What is your default leadership style? How do you lead your team towards your shared definition of success? Are you a strategic, democratic leader? Are you more of a coach? This week's conversation with salon owner and visionary leader Bonnie Conte (@avalonsalonspas, @vibesalonlakezurich) is an invitation to look at where your leadership style stems from and, more importantly, whether it's reflective of how you want to show up for your business and team. Tune in as Bonnie shares her definition of visionary leadership and what that looks like concretely for her teams, recalls some of Avalon's growth challenges being in business for 20+ years and tells us all about her latest Lake Zurich salon for the young and young at heart, VIBE. Links: Learn more about Avalon: https://avalonsalonspas.com Learn more about VIBE: https://avalonsalonspas.com/vibe/  Become a member of the Professional Beauty Association (PBA): https://www.probeauty.org/join Click here to subscribe to the weekly Phorest FM email newsletter:

[249] Every industry and even job comes with preconceived notions or stigmas. Still, when it comes to the hair and beauty industry, the most widely circulated ones cut deep and stick — often for far too long. Tara Rose Kidd, Founder of Tara Rose Salons and Training Academy, a salon educator and global keynote speaker, self-describes as an entrepreneur outlier. After launching her career as a hairdresser in the UK, Tara found herself seeking greater direction and purpose. Her quest brought her to Abu Dhabi and, ultimately, to a modest villa where she launched the first Tara Rose Salon. In addition to sharing some of Tara's career highlights and discussing her most recent business ventures, this conversation explores limiting beliefs, mindset training, breaking the mould and the value in doing the things that scare us most. Links: Learn more about Tara Rose Salons: https://www.tararosesalon.com Learn more about Tara Rose Academy: https://tararoseacademy.com Look for these titles at your local bookstore or libra

[247] There is vulnerability in sharing our experiences, strength in owning our identities and power in creating communities and work environments that feel safe. In this week's conversation, Laura Graven (salon owner @tailoredsalon, stylist) and Brady Dahm (hair designer, founder of The Trans Experience @bradysbeautyy) talk inspired action, openly recount various stories and memories and allow us a close up look into the Tailored Salon's culture of inclusivity. As you'll hear, it's one thing to claim inclusivity, but a whole other one to walk the talk. Links: Learn more about Tailored Salon: https://tailoredsalon.com Read Salon Today's feature on Tailored Salon: shorturl.at/CJLT2 Listen to the "Queer Unfiltered" podcast, co-hosted by Brady Dahm & Antonio D'Acquisto: shorturl.at/dhp12 Find out more about The Dresscode Project: https://www.dresscodeproject.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cu

[246] The pandemic may have briefly stalled in-person experiences, but salons are now dialling up the experiential factor, designing ultra-unique spaces to transport guests away from everyday life. Designing a functional and attractive salon or spa that represents the brand and vision is one of the most exciting part of opening or growing a business. But for others, the whole experience can be pretty stressful. In this week's conversation, Something You Salon and Spa owner Amanda Baer (@somethingyousalon) shares her salon's increasingly growing pains, the decision-making process behind moving from a 1400 sq. ft location to more than double that, how the salon's culture plays into her interior design, renovation tips and more. Links: Watch the Something You Salon & Spa virtual tour: https://www.somethingyoubeauty.com Read more about the two research pieces mentioned: https://www.phorest.com/blog/inflation-the-experience-economy-new-data-insights/ https://www.phorest.com/blog/set-up-grow-successful-salon/ F

[245] According to research commissioned by Mind, a mental health charity in the UK, one in three people feel that their work is the most stressful aspect of their life. While it might not feel like it to guests, the salon and spa environment is typically high-energy, bustling behind the scenes. And when you're in a place where you're leading other people, you have a duty of care towards yourself and your team. In this week's conversation and ahead of her webinar with Phorest, Life & Business Wellbeing Coach Sonia Magnier (@soulfully_sonia) opens up about her story within the industry, discusses how wellbeing and wellness play into how we show up at work and shares tips for promoting good mental health and wellbeing within the business. Links: Learn more about Sonia Magnier: soniamagnier-coaching.business.site Read the 2022 State of Workforce Mental Health by Lyra Health: https://www.corporatewellnessmagazine.com/article/the-2022-state-of-workforce-mental-health# Click here to subscribe to the weekly Phor

[244] Setting up a salon or spa business can be challenging and costly. On the other hand, buying an existing salon can reduce the setup costs. Still, there are other considerations. You're investing and inheriting equipment, branding, existing relationships, a team and clientele that might not fit your vision for the business' future. In this week's conversation — and with much honesty, vulnerability and pride — multi-award-winning salon owner and entrepreneur Stefania Rossi (@stefaniarossirecruitment) reflects on the hardships and success stories that came with buying her London clinic, Utopia Beauty & Advanced Skincare.  Links: Learn more about Stefania Rossi Recruitment: https://www.stefaniarossi.co.uk Learn more about Hidden Talent: https://wearehiddentalent.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professional