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Robert Miraglia — Certified Strategies Coach — joins podcast host Zoé Bélisle-Springer to talk about how he got started with coaching, share some personal stories of salon ownership and give some insight into growing a successful, thriving salon, spa, or medspa with Strategies looks like. Also featured in this episode are Ana & Trent from @RusticSalon and Jessica from Couture Lash Lab. Find out more about Strategies: https://strategies.com/ @strategies4biz Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Ariel Sims, Spa Director at Absolutely Fabulous Spa @absolutelyfabulousspa in Frisco, Texas — joins podcast host Zoé Bélisle-Springer to talk about her role within the organization, discuss working with Strategies' coaching, training and systems, and last but not least, the culture shift the team has seen over the past year. Also featured in this episode are Jeff Lingley from @BrushABlowdryBar, Ana & Trent from @RusticSalon & Kelly Swan from @LetEmHaveItSalon. Find out more about Strategies: https://strategies.com/ @strategies4biz Find out more about Absolutely Fabulous Spa: https://www.absolutelyfabspa.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Katlin Liell-Kok @bbysnakes — Education Director/Manager & Purefessional Colorist at Omagi Salon & Spa— joins podcast host Zoé Bélisle-Springer to talk about leadership and what she gets out of going to conferences & events like Strategies' Team-Based Experience as well as share some insight into what went into the salon's application for the "No Compromise Business of the Year" award. Also featured in this episode are Amanda Maddalena from AM Salon @a.madd_hairdesigns & Ana & Trent from @RusticSalon. Find out more about Strategies: https://strategies.com/ @strategies4biz Find out more about Omagi Salon & Spa: https://www.omagisalonspa.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professiona

Sydney Lopez — Rainbow Hair Educator, Social Media Strategist, Hairstylist & Co-Owner (and so much more!) — joins podcast host Zoé Bélisle-Springer to give some insight into the social media lab she designed for TBX23, discuss her experience with growing her platform and audience, the value you bring for your audience and giving back to the hair & beauty industry and community through her the company she's launching. Also featured in this episode are Jeff Lingley from @brushablowdrybar & Sarah Carter from @thespasalonm. Find out more about Strategies: https://strategies.com/ @strategies4biz Find out more about Sydney's Education: linktr.ee/Sydneyannlopezhair @sydneyannlopezhair Find out more about Unicorn Uprising: https://unicornuprising.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cu

Daryl Jenkins — Director of Coaching at Strategies — joins podcast host Zoé Bélisle-Springer to talk about his involvement with Strategies and give some insight into the TBX23 coachability session he led. Also featured in this episode are Kelly Swan from @LetEmHaveItSalon, Nicole Faehn from @blushfargo, and Amanda Maddalena from AM Salon @a.madd_hairdesigns/. Find out more about Strategies: https://strategies.com/ @strategies4biz Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Bruce Hourigan — Strategic Business Advisor at Strategies — joins podcast host Zoé Bélisle-Springer to share how he first got involved with Strategies, how he spends most of his free time, and last but not least, discuss his experience with coaching clients during TBX23. Find out more about Strategies: https://strategies.com/ @strategies4biz Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Neil Ducoff — founder of Strategies, guru of team-based compensation, author and named one of 12 business "Legends and Icons" by the annual Serious Business Conference in New Orleans in 2006, amongst many other industry awards & recognitions — joins podcast host Zoé Bélisle-Springer to reflect on 30 years in business and share his thoughts on the Strategies Team-Based Experience 2023 event. Find out more about Strategies: https://strategies.com/ @strategies4biz Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

[269] Hether Florman, the owner of Salon Hether's (@salonhethers) located in Arvada, Colorado, stands out as one of the many professionals in the industry who consistently strive to make a meaningful impact. Not only has she dedicated her entire career to doing hair and making people feel beautiful, but her unwavering dedication to personal growth and learning has also served as an inspirational force, leaving a profound mark on the lives of those fortunate enough to meet her. In this episode, listen to Hether candidly share and reflect on her early career aspirations, her journey within the salon industry, the transformative experience of her volunteering work in Guatemala through her involvement with the Global Stylist Scholarship non-profit organization, and her ongoing commitments to leadership and impact. Links: Learn more about Salon Hether's: https://www.hethers.com/ Learn more about the Global Stylist Scholarship: https://m.facebook.com/globalstylistscholarship/ Read the transcript and subscribe to th

The Summer Collection, like everything else at Phorest, was designed to better help you manage your business with Phorest and started from conversations with real business owners and their teams. To celebrate this release and its transformational updates, this hourlong episode focuses on four specific features: the Phorest Ads Manager, PhorestGo 2.0, Expert Recommendations and Premium Consultations. Featured in this episode: Ronan Perceval, Founder & CEO at Phorest Salon Software Patrick Monaghan, CPO at Phorest Salon Software Edyta Laveryd, Senior Product Manager at Phorest Salon Software Brian Finnegan, Product Lead at Phorest Salon Software Rich Cullen, Lead Product Designer at Phorest Salon Software Cillian Moloney, Product Lead at Phorest Salon Software Jackie O'Brien, Body Connection Spa @bodyconnection1, Ireland Tracey Tognini, Togninis Hair @togninis, Australia Karen Thompson, Beauty Secrets Spa @beautysecretssalonandspa, UK Lilac Miller, Sleeping Beauty Salons @sleepingbeautysalon, UK Anechka Spa

[267] People don't leave companies; they leave leadership. If you agree, you already have one point in common with Zazou Salon and Academy's leadership team. Established by Bruce Peters in 1992, the salon's dedication to providing outstanding customer service, fostering a positive and fun work environment and giving back to the community has yet to fail its team and, therefore, the business's success. That's not to say that they didn't face various challenges throughout their journey, but from the opening of the salon in 1992 to the expansion of their flagship salon in 2008, they've never been afraid to try new things, never shied away from learning and have always strived to innovate and provide exceptional experiences for their clients. In this episode, hear Janine Cannon @beauty.industry.expert, Brand and Business Development Lead at Zazou Salon and Academy, discuss the milestones and challenges the business has faced over the past 30 years as well as her insights on leadership, recruitment, retention, and

[266] Every salon owner has a different story. Different perspectives, values and influences that all shape the type of business they run. In this episode, we sit down with a long-time PhorestFM listener and owner based out of South London. Meet Peter Borg, Salon Founder & Managing Director of Queen B Luxury Nail & Beauty Lounge. Peter shares his entrepreneurial journey from managing a car wash operation when he was just 8 or 9 years old to having an international DJing career to then running a salon, with the stories and challenges that came with it. For the astute businessman, the key to success boils down to first-class customer experiences, hard work, resiliency, and community care. Links: Learn more about Queen B Luxury Nail and Beauty Lounge: https://queenb.london/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production stu

Hair3Rs exists under the parent organisation FVREE, which supports Victim Survivors and works on breaking the cycle of family violence. Launched in 2018 as a pilot program for Melbourne salon professionals, the training was so successful that HaiR-3Rs is now available to salon professionals across Australia. On this week's episode, Program Manager Brianna Myors joins PhorestFM to discuss the program and how they support salon professionals to be champions of change. Trigger Warning: This podcast contains discussions about sensitive topics that may be distressing to some listeners. These topics include but are not limited to family violence and abuse in their various forms. We understand and respect that this subject may be difficult for some individuals and bring up all sorts of feelings, so please prioritize your well-being and feel free to pause or skip this episode if you believe it may affect you negatively. Listener discretion is advised.  If you or someone you know needs support or resources for any of

Links: Follow Greg on Instagram: @greg_clarke_gc Learn more about Amica Eco Hairdressing: https://amicaecohairdressing.ie/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[263] For the past 12 months, Verna Wall (Research Manager), Rich Cullen (Lead Product Designer) and the Phorest Research Team have been on the road visiting salons and on Zoom, starting conversations with business owners all over the world. They've been looking at the data and asking questions, all with a simple motive: to find out what the best salons are doing to be successful. Featuring Verna Wall, this episode explores what the role of a researcher entails and what research looks like at Phorest, all the while discussing specific data points and insights. Also featured in this episode: Maggie Di Falco, Maggie The Salon @maggiethesalon, USA Sarah Doyle, Templeogue Beauty Clinic @templeoguebeauty, Ireland Patrick Monaghan, Phorest Salon Software Erin Jones, Urban Evolution Salon @urbanevolutionsalon, USA Sheri Hancock, Fine Bella Salon @finebellasalon, USA Stacey Holmes, Steel Blade Men's Salon @steelbladebadassleader, USA Mary Camille King, The Ritz Inc @theritzinc, USA Bonnie Conte, Avalon Salon Spa @ava

[262] Global Director of Education at BosleyMD, Colleen Camp (@thinninghairexpertstylist), is an education authority in the hair loss community and a sought-after expert regarding COVID hair loss in women, PCOS, postpartum, Anagen Eluvium, including treatment and prevention. In this episode, Colleen shares her valuable insights on the various causes of hair loss and the best ways to support those affected. A must-listen for anyone in the hair & beauty industry looking to approach hair loss conversations with knowledge, empathy and care, she also gives an overview of BosleyMD's Thinning Hair Expert Program, which provides helpful tips for salon industry professionals on navigating the complex world of hair loss prevention and restoration. Links: Learn more about BosleyMD: https://bosleymd.com/ Become certified as a thinning hair expert: https://pro.bosleymd.com/pages/education Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.

Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Geno Stampora — one of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru — joins podcast host Zoé Bélisle-Springer for a remote interview on beauty beyond boundaries. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Get in touch with Geno Stampora: geno@genostampora.com Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Sophia Hilton — the multi-award-winning, self-made entrepreneur behind the Not Another brand — joins podcast host Zoé Bélisle-Springer shortly after her main stage presentation to discuss self-responsibility in leadership and how toxic workplace behaviours can show up and be passed on. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about Not Another Academy: https://www.notanotheracademy.com/ Listen to the Not Another Podcast: shorturl.at/qAHU6 @hiltonsophia Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Tom Chapman — inspirational speaker, author and founder of The Lions Barber Collective — joins podcast host Zoé Bélisle-Springer to discuss the Collective's projects and growth since he last was on PhorestFM in 2020. He also shares tips on active listening and spotting signs of behavioural changes, mental health problems and suicidal thoughts in salon clients. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about the Lions Barber Collective: https://www.thelionsbarbercollective.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Derek Anthony & Jill Ruone — the powerhouse team behind Culture Curators — join podcast host Zoé Bélisle-Springer to highlight the need for and discuss why salon owners should focus on creating a great culture within their business alongside being creative, innovative and proactive. They also define Culture Curators' Attraction Formula and Derek's 24-Hour rule. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about Culture Curators: https://www.myculturecurators.com/ @culture_curators_ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.