Public Risk Management

2022 Annual Conference - Chase Burton

Annual Conference Reflection - Kaylee Boggan

This week's podcast episode we have William Huang who is an undergraduate student studying risk management and insurance at St. John's University share his experience at Prima's 2022 annual conference. Listen in on William's greatest takeaways included being able to connect with the diversity of attendees, gaining better understanding on how risk management works on a domestic and international level.

Joaquina Scott Kankam, Director and Senior Consultant, School of Solutions, discusses how to better protect youth and cyber security. The first step is to implement a clear policy, she explains what it should include and how to ensure that it’s effective with and being adhered to. She also provides the effect of the pandemic on Cyber Risk, what to do with social platforms managed by multiple people, employee communication expectations and the one thing that she would require for Youth Serving Organizations.

Joseph Whitlock, Senior Advisor, Health, Safety, and Industrial Hygiene, EFI Global, explains COVID-19 Engineering and Facility Controls. He saw organizations use a variety of tactics to reduce COVID-19, some of which worked while others didn’t. He explains why local HEPA filtration units worked best, especially for facilities that weren’t capable of upgrading their HVAC systems, as well as the significance in optimizing building ventilation for reducing COVID-19. He offers several examples of the best ways to carry health and hygienic practices forward, and how one family dental practice increased their business by doing so.

Applying Health And Safety Trends To Your Organization

PRIMA Institute 2022 With Amy Larson by Public Risk Management Association (PRIMA)

Sarah Lintecum, Counsel at Lathrop GPM LLP, provides what Risk Managers should know about Environmental Risks. She shares three types of environmental risks that organizations should consider in terms of insurance needs: climate change, Potential liability caused by emerging contaminants, such as PFAS, and air pollution and indoor air quality. She explains how environmental liability is expensive and claims become very complex. Specifically with PFAS, risk management professionals and entities should monitor new regulations with an increase in legal, regulatory and claims. Specific circumstances to consider PFAS include when purchasing new property, the potential exposure to liability if you work within water utilities or wastewater treatment plants. Sarah shares the common coverage issues related to PFAS, the two sources of coverage that can apply and what to expect this year for PFAS is an increase in claims, litigation, and requests for information during the underwriting process, along with best practic

Christine Packard, the Director of Enterprise Risk Management at the University of Massachusetts talks about Leveraging Enterprise Risk Management as a Crisis Response Tool, applied to the specific instance of COVID 19. With two decades of experience in crisis response prior to working at the University of Massachusetts, she has in-depth expertise on managing crisis. Christine shares how the foundation of effective crisis response is built upon the collaboration upon existing networks of different disciplines. She details how the structure supports effective crisis response through consistent meetings of stakeholders; which builds partnership and awareness of each other's respective positions, as well as improved health and safety measures. enrollment, staffing, and finance. An ongoing sharing of information allows comprehensive mitigation strategies and keeps the board of trustees informed. Christine shares how they Operationalized ERM for crisis response, using COVID 19 as an example. She explains how Le

Minimizing Pharmacy Plan Costs with Lisa Stamm Lisa Stamm, VP of Consulting Services at Sherril Morgan discusses minimizing pharmacy plan costs. She explains how the pharmaceutical industry is one of the most complex and expensive costs for companies that sponsor health plans, specifically determining how much is being paid toward pharmacy benefit management. Pharmacy Benefit Managers (PBM) main role is to facilitate transactions when a member fills their prescriptions at a pharmacy. There are four traditional ways of how a PBM is compensated. The first is spread, which is adding a cost to every prescription they process; with this cost being built into the pricing makes it difficult to quantify for the employer. The second is Rebate Retention, this is retaining all the rebates that plans get when members use their prescription drugs, instead of hitting the employer's plan. The third way is by obtaining the part of the co-pay that was higher than the cost of the prescription, and the fourth is in a traditio

Carl Amritt, Analyst for Public Safety and Homeland Security, shares best practices for new risk managers, his takeaways from the Annual Prima Conference, the two PRIMA resources that greatly benefit his work and how enterprise risk management is embedded in different areas such as financial, situational, and environmental. Carl’s advice for new risk managers is to create a risk awareness culture within your organization and several options on how to do so. He also shares the experience of a presentation from PRIMA’s annual conference having significant relevance to his upbringing and his line of work.

Nicholas Esty is a Professional Liability Account Executive at Risk Placement Services (RPS). The Prima Annual Conference Scholarship recipient in 2017, he shares the sessions that stood out to him, some of the other activities that were offered and how it was an overall educational and fun experience that also led to great networking opportunities. He describes how he got onto the Risk Management Insurance track in college, and what drew him to the industry as he started to become more and more connected. He shares how the people he met were a significant factor in his decision making as well as upward mobility and openings for younger professionals within the industry.

Dalene Bartholomew, Vice President of VRC Investigations talks about the risks, rewards and getting positive results of strategic business partnerships. She explains how organizations utilize outsourcing of service providers to reach their goals. Specifically for the insurance industry, the team is built around their staff so outsourcing service providers builds value, and by leveraging its advantages and flexibility becomes vital for strategy. By outsourcing a variety of providers it allows insurance to focus on their competencies. Some examples of service providers frequently utilized are third party administrators, medical bill review services, defense council, investigation agencies, copy services, MSA arrangements, and continuing education. Dalene breaks down the difference between vendors and business partnerships, the positives and negatives of multi-partner models and preferred vendor relationships, the five points why preferred vendor relationships are on the rise as well as the solution to ba

Debolina McClellan was awarded the Prima scholarship in 2014. You'll hear her experience attending the conference, being mentored and its benefits as well as insight, networking opportunities and how it influenced her career journey. Currently at Galaxy Digital - which specializes in cryptocurrency investment. Debolina recounts her experience transitioning from traditional finance into cryptocurrency, shares how her opinions have changed, thoughts of Prima's potential in getting involved within the crypto currency field and how she's been able to contribute to the field of risk management.

The Role of Policymakers in Encouraging SMB Growth. The speaker is Nilesh Mehta Nilesh Mehta, Founder/CEO of Independent Bridge Consulting, talks about the non-partisan issue of monopolies, such as inflation, less innovation as well as a widening wealth gap. He shares the numerous opportunities to create wealth if the government would provide additional support for black, women and veteran-owned businesses. Looking ahead at the next twenty years, Nilesh describes the benefits of strengthening communities at the grassroots level as well as the detrimental effects if small and medium-sized businesses (SMB) continue to remain vulnerable and put under stress. SMB makeup 97%, therefore their stress is shared directly with their local communities’ tax base and infrastructure. Nilesh provides a few examples of how the government can help such as incentivizing businesses to bolster manufacturing.

Artificial Intelligence And Modern Claims Handling with Karl Miller Karl Miller, AVP, Sales and Compliance at American Computer Estimating, explains how Artificial Intelligence (AI) has drastically impacted handling Claims. He shares the three models of AI: Predictive, Proactive and Problem Solving - and the technology and examples on how they’ve created a new process. He also shares how AI improves the overall claims experience for the claimant and claims professionals. Specifically, targeting the number one complaint of claimants and providing better means of prompt resolutions, data management and accuracy. While the implementation of AI has many benefits, there’s always a risk when introducing new technologies. Karl shares the ways to mitigate the increased risks and fraud.

Anatomy Of A Lawsuit Scott Roloff is the President of Integer Health Technologies. Starting as a CPA then a Lawyer, first as a tax lawyer before switching to corporate law. At Integer Health Technologies, a healthcare analytics company, their primary focus is to measure the return on healthcare costs, quantifying healthcare outcomes. He explains the ins and outs of lawsuits and how in some fashion lawsuits will touch everyone’s life; whether summoned as a juror, giving a testimony, or involved in a lawsuit themselves. He describes how a lawsuit begins with a complaint, and the best means of avoiding one as the best lawsuits are the ones that don’t happen due to their costs and complexities. In the circumstances it cannot be resolved, Scott provides step by step a lawsuit’s process, how to go about selecting the best lawyer, the different types of cases and the phases of a trial. He also defines the differences between Attorney Client Privilege and Confidentiality Obligation, as well as gives in-depth inf

Complex Regional Pain Syndrome - Pitfalls Of Diagnosis And Treatment with Fernando Branco.

Methods For Agencies To Mitigate Media Inquiry Richard Spiers, a Consultant at Spiers Consulting LLC, shares the methods for Agencies to mitigate media inquiries. He explains which events capture the media's attention such as Police cases, city employee accusations and the specific characteristics of a community that also hold a significant factor. He offers examples of what type of videos grab the highest attention, how the media selects who to contact, and the best tactics in responding even in the instances that all information is not available yet. He also informs how handling the media can be improved up through training in internal communications, public discussion and how to build better relationships with the media before an incident occurs.

Insurance Requirements In Contracts - Tips For Effectively Transferring Risks James Curbeam, Director of Risk Management at Las Vegas Valley Water District, and CourtneyRamirez, First Vice President of Property & Casualty at Alliant Insurance Services, share tips for effectively transferring risk for Insurance Requirements in Contracts. They start by addressing the longstanding question of How much insurance is enough? The benefits to standardizing policies and procedures, and how to further streamline language and reviewing requirements. They discuss how the changes from the overall market, and increased litigation costs have impacted coverage requirements and limits, emerging trends - such as cybersecurity, how to manage Cyber Risk in contracts and ISO changes that have affected coverage application.