Public Risk Management

Methods For Agencies To Mitigate Media Inquiry Richard Spiers, a Consultant at Spiers Consulting LLC, shares the methods for Agencies to mitigate media inquiries. He explains which events capture the media's attention such as Police cases, city employee accusations and the specific characteristics of a community that also hold a significant factor. He offers examples of what type of videos grab the highest attention, how the media selects who to contact, and the best tactics in responding even in the instances that all information is not available yet. He also informs how handling the media can be improved up through training in internal communications, public discussion and how to build better relationships with the media before an incident occurs.