Public Risk Management

An Epidemic Amid A Pandemic - Opioid Abuse

Five Ways To Mitigate Health Plan Risks

Listen in on this week's podcast discussing police departments and risk retention pools around the United States partnering with BolaWrap, a remote restraint device designed to help law enforcement control subjects without causing pain or injury. The BolaWrap is a handheld tool that deploys a cord which wraps around the subject's arms or legs, immobilizing them and allowing officers to approach and apprehend them without the need for force. The Arizona Risk Retention Pool, which provides insurance to municipalities and public entities in the state, is one such entity that has partnered with BolaWrap. The Pool has offered to cover 50% of the cost of the device for its members, recognizing the potential benefits to reducing claims and liability for excessive use of force incidents.

Do We Have To - Why FEMA Should Be Part Of Your Risk Management In this Prima podcast, Joe Blasi, Jeb McPherson, and Eddie Mitchell discuss the importance of having FEMA as part of your risk management strategy

First Responders Protect Us - Let's Help Them Heal This week we have Gary Stanley is the Senior VP and Medical Officer at Harvard MedTech. Gary gives his expertise and experience on ways to identify injuries or trauma first responders may be dealing with. The larger events are easy to identify however the smaller or day to day small traumas that add up overtime. A lot of the initial needs of the public during Covid 19 were on the first responders when hospitals and family members were unable to meet the needs of people. Identification may be tricky when treating first responders as a lot of people don’t feel comfortable self reporting. Supervisors, organizational hierarchy that has the detail or attention to ask their responders ‘How are you feeling today or how is the stress of this job weighing on you.’ Having a holistic perspective implemented or a wellness element added into the organization. There are also new solutions that bring help to the individual’s home via virtual check ins and consis

Application of the Texas Enterprise Risk Management Guidelines with Lisette Osborne Networking at PRIMA’s conference Lisette was introduced to Texas’s ‘SORM’ website https://www.sorm.state.tx.us/ where she was able to find the state’s guidelines on risk management. The website has sections and guidelines broken down into a variety of content which may be helpful if you are new to the risk management world and/or helpful if you are seasoned validating how your program functions or could run. Key components of designing a program - What is the benefit of the agency? - What is the value added? - Why does this risk management exist? - How will it function? - Importance of evaluating the program, what does the success look like and how often - Who do you need to convince or sell the program to? - How to structure the way your risk management program will apply in your own agency and entity.

Kathleen McChesney, CEO, Kinsale Consulting, details the responsibilities that school organizations and youth-serving organizations need to take in order to prevent sexual misconduct.  Recent studies show that 4% of children are abused in school settings around the country. The steps in prevention include: Having a good plan, Establishing policies based on research of successful programsFollowing your state legislation, andTailoring the plan for your organization’s specific geography, accessibility, and demographicsEstablish a program manager that is responsible for implementing and reviewing the prevention plan.  Additionally, Kathleen shares the steps an organization should do if they receive an allegation, the importance of transparency of abuse allegations, accountability and emerging issues.

Cyber Challenges In K - 12 Public Schools with Brett Carruthers

Henry Svendblad, Chief Technology Officer at Company Nurse, explains why risk management technology is more important than ever. By investing in the right digital technology it ensures processes are simple to manage and effective. He describes digital empathy and its relational to risk technology solutions. Digital empathy creates an enhanced user experience as well as delivering timely and secure data to the risk manager. He provides six process that can be streamlined by Risk Management technology: Digital self reporting systems. Claim intake Hazard reporting User Alerts that warn teams of potential accidents that fall under their jurisdiction Anonymous Reporting Mitigate the risk of substance misuse He also answers, how organizations evaluate the tools that are most important for their workplace, and then implement these tools.

The Right Care At The Right Time - How Digital Health Is Transforming Employee Wellness And Return - To - Work

Thom Rickert - Understanding Copyright Risk In Education

Cyber Insurance and Mitigating Risks

The Cyber Security Landscape: 2021 and Beyond

David Lupinsky ,Sr. Vice President of Products at CorVel, shares the Opportunities and Benefits of Telehealth/Digital Health. The primary benefit is that healthcare is being brought to patients, instead of patients having to go to healthcare. It also has caused savings for employers, increased productivity at the workplace, better and more efficient care for the individual and subsequently leading to reduced total medical costs. Patients and Providers have shown overall positive feedback as it’s convenient, evaluations mirror examinations they’re used too and it offers a more hybrid schedule for providers. He also shares how telehealth is incorporating translation and transcription to expand and improve care for patients, as well as maximizes care in between visits that encourage patient compliance and change patient behavior.

Jason McMahon, Risk Manager for Midwest Public Risk, offers insights and preventive strategies for Cyber Incidents. He starts off by answering why we still see so many cyber incidents; explaining that oftentimes it doesn’t become a priority for entities until there’s been an issue. He shares tips that can help in determining if an email is phishing or not and what he’s seen from the claim side that public entities may not be aware of. He emphasizes the importance of educating your staff and having a protocol is necessary as no software or hardware can fully prevent certain aspects of human nature.

Thomas Bullock, Director of Education and Training at Virginia Risk Sharing Association (VRSA), teaches how to identify and respond to current and future cyber security threats. Cyber Security has transitioned from protecting data to every area that we use the internet, from social media and email to GPS and medical records. Thomas explains how cyber attacks stem from organizational problems, not technical ones and therefore requires all employees to understand and participate in mitigating risks. He explains "Defense in Depth;" a multi-layered approach to cyber security that may appear redundant but addresses many different attack vectors and closes the gaps that occur between singular layers of security such as: firewalls, malware, scanners, and integrity auditing solutions. He describes why a cyber security incident response plan is necessary, who you should include in your response team, who you need to notify and the four phases to the most effective response plans: 1. preparation 2. detection and

Brian Mahy, AVP, Marketing & Business Development for Trident Public Risk Solutions, instructs how to expand a social media following. When considering communication practices he compares the usefulness of social media to a town square. It's a place for important information where people will already be congregating. In order to grow an audience, it's important to set specific goals and milestones. Consider the timeline, what information will you be featuring, how is it useful to your community, and then it's adjusting your goals over time. He advises how to deal with community engagement, developing a policy, how public figures can separate their public and personal presence. He also encourages social media advertising, but only after having established policies, safe account measures, your budget and ROI goals.

Diane Becker, explains what it means to communicate with a frog. It encompasses the unique and effective techniques for communication with members. She explains why starting with the audience is key - asking who they are, and what their needs are. Secondly, it’s having a specific goal. She suggests the first goal to be building trust with the audience. That will lead to better interactions and understanding of how to achieve your goal in helping them understand. Once that is established the ability to communicate what you would like the audience to know and implementing techniques becomes most effective. She shares instances on how they’ve handled statewide crises, such as flooding, and addressing recurring claims, such as trips and falls.

Scott Roloff, President or IntergerHealth Technologies, explains how his work in quantifying the outcome of healthcare costs can drive down the costs and improve the quality of care. He shares the different quality measures that Health Providers use, and how employers can better rank their doctors. He discusses the different ways they measure ROI and the key analytics for finding their Claims per Day figure. For employers, it's looking at how much did it cost and how long did it take for the employee to get better, along with risk adjustments, transparent analytics, and rank scoring systems.

John Roy, Sr. Risk Control Field Representative, Tokio Marine HCC, discusses the practices to safeguarding parks and recreational areas for children. He explains how liability trends are changing from the past - an increase of bike paths and walking trails have their own liability issues. Also how water features can pose a threat at chemical access points and the importance of having a checklist of what to look out for with the final walk through with the contractor. He shares his two most common recommendations and why they are important. You’ll also hear examples of past issues and what to include in an inspection process, the benefits of having or hiring a certified park inspector, and best practices for hiring volunteers.