Public Risk Management

Christine Packard, the Director of Enterprise Risk Management at the University of Massachusetts talks about Leveraging Enterprise Risk Management as a Crisis Response Tool, applied to the specific instance of COVID 19. With two decades of experience in crisis response prior to working at the University of Massachusetts, she has in-depth expertise on managing crisis. Christine shares how the foundation of effective crisis response is built upon the collaboration upon existing networks of different disciplines. She details how the structure supports effective crisis response through consistent meetings of stakeholders; which builds partnership and awareness of each other's respective positions, as well as improved health and safety measures. enrollment, staffing, and finance. An ongoing sharing of information allows comprehensive mitigation strategies and keeps the board of trustees informed. Christine shares how they Operationalized ERM for crisis response, using COVID 19 as an example. She explains how Le