Business Confidential Now With Hanna Hasl-kelchner

Business Exit StrategyDo you have a realistic exit strategy for your business? One that will give you financial security?Or do you just plan to turn the lights off one day, unplug your computer and call it quits? Or maybe you’re not sure.Well, if you want more financial security than cashing your last paycheck, you’ll love today’s guest, Ashley Micciche – CEO of True North Retirement Advisors.What You’ll Discover About a Business Exit Strategy (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Best time line for developing a business exit strategy [01:23]* How to control your business exit strategy [03:50]* Maintaining confidentiality while planning a business exit strategy [07:02]* 4 Financial items to include in a business exit strategy for financial security [10:26]* Most common business exit strategy hiccups [15:12]* And much MORE.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.com/BusinessConfidential&nbs

Thrive Amid UncertaintyHow to thrive amid uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands.So how do you keep your head up and continuously thrive amid uncertainty? Meridith Elliott Powell, author of Thrive: Strategies to Turn Uncertainty into Competitive Advantage, offers insights based on her research of the oldest, continuously running businesses on the planet.What You’ll Discover About How to Thrive Amid Adversity (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Inspiration for Meridith’s book Thrive [01:25]* 9-Step strategy necessary to thrive amid uncertainty [03:39]* How to focus on opportunities and thrive amid uncertainty [09:44]* Role of relentless vision to thrive amid uncertainty [10:57]* Researching the businesses who thrive amid uncertainty [15:33]* What today’s businesses need to focus on the thrive amid uncertainty [19:32]* The role of luck in business [22:0

Influential Leadership SkillsTips for developing influential leadership skills are not often talked about in the workplace yet they’re often what hold women back from achieving next-level leadership career success according to Lisa Anderson, author of Invisible Professional to Influential Leader.  What You’ll Discover About Influential Leadership Skills (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Where women often fall short on influential leadership skills [02:00]* How to handle naysayers when building influential leadership skills [04:31]* How to handle bullies when building influential leadership skills [07:19]* How to outmaneuver office politics when building influential leadership skills [08:27]* 2 Things that can derail women's ability to develop more influential leadership skills [11:56]* Action and reflection exercises designed to help build more influential leadership [15:37]* And much MORE.♥ Share this episode with someone you think will benefit from

Improve Workplace ProductivityLooking to improve your workplace productivity? Tried investing in technology and getting minimal return on your investment?Tim Ringo offers a unique perspective on how engaged employees harness smart technology and transform the workplace and how you can use those strategies to improve workplace productivity in your business.What You’ll Discover About How to Improve Workplace Productivity (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What workplace productivity problems need improving [01:21]* Conquering technology overwhelm to improve workplace productivity [02:48]* Improving workplace productivity with human-centric technology [04:44]* What makes technology human-centric [05:23]* How to get employee buy-in to improve workplace productivity [07:43]* How Main Street businesses can improve workplace productivity [10:01]* The leadership mindset shift necessary to improve workplace productivity [11:59]* Better hiring practices that improve workplace

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?Well, today’s guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. So stay tuned and let’s find out how.What You’ll Discover About the Magical Customer Experience (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Unpacking the magical customer experience [01:26]* How to adopt the magical customer experience for your business [04:25]* How small gifts create a magical customer experience and increase revenue [07:28]* How to get ideas for making your own magical customer experience [08:28]* How Disney’s Law of Unlimited Abundance fits into the magical customer experience [12:05]* How to keep new hires from ruining the magic [15:10]* Salvaging the magical customer experience when things go wrong [17:17]* 2 ways businesses diminish the magical customer experience [20:07]* And MUC

Resilient TeamsResilient teams are the ones that are able to adapt and even thrive in during tough times, such as the Covid pandemic.But just as everyone likes to think they are the best drivers on the road, the best parents, or the best business leaders, you never really know until you’re put to the test and a business crisis is a heck of a time to find our your business team is really not as resilient as you thought they were.My next guest, Lisa Koss is a developmental coach and author of Leading for Learning: How Managers Can Get Business Results Through Developmental Coaching and Inspire Deep Employee Commitment who can help you turn that wishful thinking into reality with time tested tips on how to create remarkably resilient teams.What You’ll Discover About Resilient Teams (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What does it mean to have resilient teams [01:26]* What the most successful business leaders do to build resilient teams [03:36]* Where to start d

Racial Bias in the WorkplaceRacial bias in the workplace is an open secret to those who experience it and a symptom of willful blindness to those who inflict it. It’s a serious problems.Today’s guest, Daralyse Lyons is an activist who works tirelessly to shine a spotlinght on these issues and offer solutions on how to start fixing it.What You’ll Discover About Racial Bias in the Workplace (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What most people fail to grasp about diversity [01:45]* How to calm fears about diversity in the workplace [05:23]* What it means to “do the work in a meaningful way” [08:59]* How experiencing racial bias in the workplace is multilayered [11:23]* Proactive steps employees can take to reduce racial bias in the workplace [13:05]* Proactive steps employers can take to reduce racial bias in the workplace [14:37]* The role of microaggressions in contributing to racial bias in the workplace [17:38]* How start-ups and small businesses can support diversit

Negotiation Head TripsNegotiation head trips can take you down a dark hole that can not only jeopardize your deals but also your future. If you’d like more control over the negotiation process, stay tuned for my next guest, he’s the author of Negotiating From the Inside Out with some fascinating tips for how to neutralize those nasty negotiation head trips and win more often.What You’ll Discover About Negotiation Head Trips (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The 3 types of negotiators [01:04]* How to rate yourself as a negotiator [03:17]* The different types of negotiation head trips [07:40]* The “Your competition is cheaper” tactic [08:31]* The “Flinch” tactic [09:17]* The “Contract fait accompli” tactic [09:39]* The “Escalation” tactic [10:28]* The Karpman drama triangle of negotiation head trips [11:27]* Effective tactics for neutralizing negotiation head trips [14:53]* Most common and easiest negotiation mistakes [20:51]* And MUCH more.♥ Share this

Introverts at WorkAre the introverts at work people who are outside your inner circle? The ones you quietly let do their work like Old Faithful?Or are the introverts at work the hidden powerhouses and secret weapons on your team?Steve Friedman, a self-proclaimed introvert and author of In Search of Courage: An Introvert’s Story, helps us explore these paths and pulls back the curtain on the myths and stereotypes surrounding introverts.What You’ll Discover About Introverts at Work (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What it means to be an introvert at work [01:17]* The 5 phases of introversion [04:20]* How to know if you’re one of the introverts at work [07:34]* Biggest myth about introverts at work [09:34]* How introverts at work can get the recognition they deserve [10:46]* What is often misunderstood about introverts at work [13:40]* What introverts at work can do to bust common stereotypes about introversion [24:44]* How introverts at work can benefit from diversit

SUCCESFULLY SCALE A BRANDFiguring out how to successfully scale a brand is much easier said than done. Not everyone has $20 million to build their food, beverage or beauty brand.Today’s guest, Dr. James Richardson, author of Ramping Your Brand, has extensive experience scaling products in the consumer-packaged goods industry and offers valuable insights on what works and what doesn’t.What You’ll Discover About How to Successfully Scale a Brand (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How connection and habits are the key to successfully scale a brand [01:38]* The illusion of innovation [03:32]* The role of packaging if you want to successfully scale a brand [06:00]* How appealing to a mass market to successfully scale a brand requires more than a mission [07:09]* The critical role of consumer feedback [09:32]* Why you must sell strategically to successfully scale a brand [11:56]* How small and early stage businesses can successfully scale a brand [14:49]* Commercialization

More Strategic AlignmentThe need for more strategic alignment is probably the answer if you’re experiencing hit or miss business growth.Today’s guest, Art Johnson, author of The Art of Alignment: A Data-Driven Approach to Lead Aligned Organizations, has the helpful tips you need to achieve the reliable growth and prosperity you deserve.What You’ll Discover About More Strategic Alignment (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How business cultures get out of alignment [01:32]* How to hire the right employees for more strategic alignment [03:17]* How employee-buy-in and commitment produces more strategic alignment [06:38]* The leadership traits needed to achieve more strategic alignment [10:06]* The role of employee empowerment in achieving more strategic alignment [13:20]* The 9 pillars of alignment from “The Art of Alignment” [15:44]* And much MORE.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.co

Data-Backed DecisionsData-backed decisions have an air of authority and legitimacy about them that shooting from the hip definitely does not. But today’s guest, Ruben Ugarte, author of Data Mirage, says too many companies fail to use their data properly. Is this happening in your organization?What You’ll Discover About Data-Backed Decisions (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How to be more strategic in collecting data for data-backed decisions [01:31]* Best way to think about data to improve data-backed decisions – a framework [02:37]* How KPIs can be misleading [04:30]* 3 Common problems that thwart data-backed decisions [05:56]* What small business owners need to consider to improve data-backed decisions [08:35]* What The Data Mirage teaches about data-backed decision making [11:31]* How small business owners can get more disciplined and focused in their data-backed decisions [13:13]* How to trust your data for better data-backed decisions [16:36]* And much MORE.♥&

Successfully Scale Your BusinessHow do you successfully scale your business once your business has a market for its goods or services and your focus shifts to growth?Today’s special guest, Jan Cavelle, has built a multi-million turnover business and has some time-tested tips so you too can successfully scale your business.What You’ll Discover About How to Successfully Scale Your Business (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Jan Cavelle’s personal success story of how to successfully scale your business [01:20]* Drifting vs. planning when attempting to successfully scale your business [02:53]* How instead of successfully scaling your business you could be ruining it [07:43]* Highlights from Scale for Success book [10:37]* How necessity became the mother of invention [15:42]* The most valuable tip for how to successfully scale your business [16:47]* And much MORE.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lo

Missed Sales OpportunitiesCould you be ignoring changes in buyer behavior and accidently creating missed sales opportunities? What if you could capture those missed sales opportunities that are hiding in plain view?Today’s special guest, Liz Harr, co-author of Inside the Buyer’s Brain offers some tips on how to do exactly that.What You’ll Discover About Missed Sales Opportunities (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Why identifying missed sales opportunities requires getting inside the buyer’s brain [01:12]* Common missed sales opportunities signals [03:10]* The top overlooked buyer criteria that results in missed sales opportunities [05:40]* How understanding the stages of the buyer’s journey helps avoid missed sales opportunities [07:30]* Two important research finds on how buyer behavior has changed [11:01]* How to prove your expertise and side-step missed sales opportunities [14:53]* And much MORE.♥ Share this episode with someone you think will benefit from i

Stress and System OverloadAre you experiencing stress and a system overload?If you are, you’re not alone. It’s a big club and getting bigger every day as the business world keeps getting more complicated and taxes our ability to do more with less and less.Today’s special guest, Steven Howard, says we’re often unaware of how stress and multitasking triggers poor thinking, poor decisions and poor outcomes. In our conversation he shares his research and offers tips on how we can flip that script.What You’ll Discover About Stress and System Overload (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How stress and system overload hijacks decision-making [01:33]* The difference reacting vs. responding makes in decision-making [02:05]* Why stress and system overload contribute to drama in the workplace [03:11]* How to stop the emotional hijacking of the decision-making process [04:37] * What to do when your boss creates stress and system overload [08:21]* What decisions need to be ma

Employee Buy-in and CommitmentGetting employee buy-in and commitment can be a HUGE challenge when it involves making changes in the workplace. How do you get you people on board to make it work?That’s exactly what we’re going to talk about with Sean Fields, a licensed professional engineer who has seen first hand what happens to management change initiatives when management fails to get sufficient employee buy-in and commitment.What You’ll Discover About Employee Buy-in and Commitment (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* 2 Reasons why employee buy-in and commitment can’t be assumed [01:13]* Importance of anticipating the human cost of change management in getting employee buy-in and commitment [03:13]* The critical need for having a product-centric perspective [07:30]* Impact of non-product centric perspectives on employee buy-in and commitment [09:10]* When to bring employees into the change management conversation to maximize employee buy-in and commitment [10:5

Improving Franchise GrowthIf you want to know how to become a thriving franchise superstar by improving franchise growth you’re in the right place because my next guest, Scott Greenberg, literally wrote the book on the subject.Scott is the author of The Wealthy Franchisee and he’s here to share some ways for improving franchise growth to help you unlock more wealth and financial security for you, your family and your employees.What You’ll Discover About Improving Franchise Growth (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The mindset needed to improve franchise growth [01:19]* Why more respect for hourly workers is necessary for improving franchise growth [03:52]* How to help employees grow vs. merely directing their work [06:59]* Improving franchise growth and the irony of customer service [08:38]* Mind traps that keep you from improving franchise growth [10:42]* Understanding the dynamics of franchise ownership [14:30]* The secret sauce to improving franchise gro

Media Interview TipsYou need some powerful media interview tips if you want to put your best foot forward and communicate with influence and authority.Lucky for you today’s guest, Mr Ed Barks, is a high-powered Washington DC communications strategist who will give us an inside look into this rarified world and the media interview tips you need to be successful.What You’ll Discover About Media Interview Tips (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* 3 Essential media interview tips for beginners [01:55]* Why you need soundbites [03:52]* Rules of the Road for dealing with reporters [04:47]* Media interview tips for Main Street CEOs [05:33]* Media interview tips for answering awkward  questions [07:30]* Common newbie mistakes when dealing with the media [08:48]* How Zoom has changed the media interview game [10:52]* Media interview tips for Zoom [12:48]* And much MORE♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at 

OFFICE WORKPLACE POST-COVIDHow do you re-evaluate the value of your office workplace post-covid when the world for office workers has changed dramatically and working remotely has become common place?Today’s guest, real estate expert Chris Kane, has some powerful ideas about how to reimagine the workplace for the future . . . oh wait . . . the future is NOW.What You’ll Discover About the Office Workplac Post-Covid (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The utility of the office workplace post-Covid [01:12]* How technology changed the office workplace [04:50]* The key question to ask about the role of a physical office workplace post-Covid [06:69]* Factors to consider in evaluating the office workplace post-Covid [08:00]* How the office workplace post-Covid impacts the War for Talent [11:10]* How to make workplaces more fit for 21st century workers [16:04]* The commercial real estate’s dirty secret [19:55]* And MUCH more.♥ Share this episode with someone you think wi

How do your promote your business expertise without going over the top or underselling yourself? Whether you’re an employee taking your career to the next level or an entrepreneur looking to stand out from the crowd, today’s guest is a business connection specialist who will answer those questions and more . . . she even has (free) gift for our listeners that she’ll tell us about at the end of the program . . . stay tuned.What You’ll Discover About How to Promote Your Business Expertise (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How to get started getting free publicity to promote your business expertise [02:48]* Promote your business expertise to advance your career [05:00]* How to use a Power Bio to promote your business expertise [06:59]* How a Power Bio differs from a LinkedIn bio [08:30]* Mistakes to avoid when trying to promote your business expertise [11:11]* How to redirect a question you don’t want to answer in an interview [12:55]* How media training can help promo