Business Confidential Now With Hanna Hasl-kelchner

MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?Well, today’s guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. So stay tuned and let’s find out how.What You’ll Discover About the Magical Customer Experience (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Unpacking the magical customer experience [01:26]* How to adopt the magical customer experience for your business [04:25]* How small gifts create a magical customer experience and increase revenue [07:28]* How to get ideas for making your own magical customer experience [08:28]* How Disney’s Law of Unlimited Abundance fits into the magical customer experience [12:05]* How to keep new hires from ruining the magic [15:10]* Salvaging the magical customer experience when things go wrong [17:17]* 2 ways businesses diminish the magical customer experience [20:07]* And MUC