Synopsis
Welcome to Hospitality Incorrect, where our insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular topics include tipping, minimum wage, craft cocktails, food trends, bars and restaurants.WILLIAM "BILLY-O" ORILIO has been an owner, operator, professional speaker and educator for 38 plus years. He was the publisher of HOSPITALITY INDUSTRY REPORT a monthly newsletter for 20 years, taught Restaurant and Hotel Management at San Diego Mesa College for 22 years, Hospitality and Casino Management at San Diego State University for 6 years and is now a Certified American Hotel Lodging Institute Instructor.THERON FISHER designed, opened and operated food and beverage operations for hotels, casinos, and independent restaurant companies across the country. His hotel experience includes opening a 515 room triple A 4 diamond resort and raising the food service department revenue from 5 million to 38 million a year. Theron, a UCSD graduate, was excited to move back to San Diego after working all over the country for casinos and hotels.ANDREW MARTINO was born and raised in New Jersey, just outside of Manhattan. For the past 15 years, he has been involved in all levels of the industry, from bartending to executive roles, and now is the owner of Martino Hospitality Services operating in the NYC metropolitan area. They specialize in giving establishments the tools to successfully operate. He is also a founding team member of What Tax Form, a tech startup based in San Diego.SANDRA KRAUS was born and raised in Brooklyn New,York and has traveled extensively throughout the U.S., Europe and the Middle East. She is a patron of intriguing dining, drinking and sleeping experiences and her diverse background includes a Bachelor of Science degree in Aviation and a Masters degree in Theatre. Producing this podcast is one more crazy job she adds to her life's resume.
Episodes
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![Alaskan Halibut Fresh from...New Jersey?]()
Alaskan Halibut Fresh from...New Jersey?
31/03/2017 Duration: 03minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Why do people work in hospitality? - Part 2]()
Why do people work in hospitality? - Part 2
31/03/2017 Duration: 06minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Why do people work in hospitality? - Part 1]()
Why do people work in hospitality? - Part 1
31/03/2017 Duration: 06minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Who gives a craft? Trend or Fad]()
Who gives a craft? Trend or Fad
31/03/2017 Duration: 07minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Does surveilling your staff work (ya creep)?]()
Does surveilling your staff work (ya creep)?
31/03/2017 Duration: 18minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Owners: The good, the bad, and the drunk.]()
Owners: The good, the bad, and the drunk.
31/03/2017 Duration: 33minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Holy Shit, we have a guest!]()
Holy Shit, we have a guest!
31/03/2017 Duration: 15minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Top 3 Staple fridge items]()
Top 3 Staple fridge items
15/03/2017 Duration: 04minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Bullshit: Adults Only beyond this point..]()
Bullshit: Adults Only beyond this point..
15/03/2017 Duration: 18minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Why Blue Apron should make restaurants and grocery stores nervous]()
Why Blue Apron should make restaurants and grocery stores nervous
15/03/2017 Duration: 08minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Whats the Tipping Point?]()
What's the Tipping Point?
15/03/2017 Duration: 10minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Why you should tip EVERYBODY]()
Why you should tip EVERYBODY
15/03/2017 Duration: 06minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Tipping up front-Why and when you do it]()
Tipping up front-Why and when you do it
15/03/2017 Duration: 09minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Chain reaction of vomiting at a fancy restaurant]()
Chain reaction of vomiting at a fancy restaurant
15/03/2017 Duration: 10minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Are robot servers here to stay?]()
Are robot servers here to stay?
15/03/2017 Duration: 18minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Dropping Acid at a Vegan joint, and other memorable experiences..]()
Dropping Acid at a Vegan joint, and other memorable experiences..
15/03/2017 Duration: 10minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Maple-Bourbon Glazed, Bacon Crusted, potato flour Gluten-free...Doughnut?]()
Maple-Bourbon Glazed, Bacon Crusted, potato flour Gluten-free...Doughnut?
15/03/2017 Duration: 17minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
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![Last cocktail before you die]()
Last cocktail before you die
15/03/2017 Duration: 06minListen in as our hospitality insiders discuss and dissect the hospitality industry from the perspective of owners, operators, employees and customers. Popular Topics include: tipping, minimum wage, craft cocktails, food trends, bars, restaurants.
