Public Risk Management

Today's guest is Joseph McCullough who is the Senior Vice President of Transportation and Translation at One Call Management. Having years of experience in this field he has built the transportation business from 20 million dollars to 135 million dollars in revenue and has successfully integrated other acquisitions to a highly driven business model. Ride Share Technology Has brought a fluidity to transportation due to scheduling ease, better patient experience as they know the name of the person arriving, a way to track the car picking them up and is more affordable for patients. Does Ride Share Improve the Care of an injured worker? 3.7 million people miss medical appointments every year due to transportation – with a lot of chronic illnesses and other issues just missing one appointment can cause quite the delay in recovery and progress for workers.

On this week’s episode, Kevin Glennon discusses medical marijuana how it varies from state to state even as it is still illegal at the Federal level. Kevin conducts educational programs for claims executives, case managers, claims handlers and other administration and management personal. Status of the use of Medical Marijuana in Workers’ Compensation Currently through the controlled substance act of 1970s marijuana is still illegal at the federal level which does not include the 25 states who have legalized medical marijuana with 9 States in the previous election ballot. Recreationally: Arizona, California, Maine, Massachusetts, Nevada (all were passed except AZ) Medical use: Arkansas, Florida, Montana, North Dakota. All were passed however with Montana specifically this new law and its restrictions resulted with many work compensation carriers denying coverage of medical marijuana. There are currently no guidelines for the Official Disability Guidelines or American College of Occupational and Envi

Today’s guest, Eric Panther discusses diabetes, avoiding and managing its adverse impact on claims recovery and management. He shares with us his 22 years of experience on diabetes, its types, causes, symptoms, and how it affects workers compensation claims. He is the clinical director of One Call Care Management. He tells us that diabetes is a disease that occurs when your blood glucose, also called blood sugar, is too high. A whole lot of other subtopics were discussed on the subject issue, and some of these are: Types of diabetes The most common types of diabetes are type 1 and type 2. • Type 1 diabetes If you have type 1 diabetes, your body does not make insulin. Your immune system attacks and destroys the cells in your pancreas that produce insulin. Type 1 diabetes is usually diagnosed in children and young adults, although it can appear at any age. People with type 1 diabetes need to take insulin every day to stay alive. The insulin is taken by an injection or a pump or a combination of both. • Type 2 d

Today’s guest, Michelle Despres shares with us what predictive analytics is all about, its importance, why it is trending in organizations today, claims management and how predictive analytics tackles it. She also enlightens us on the benefits of predictive analytics as regards to claims management and how to measure its success. Predictive analytics is the branch of advanced analytics which makes predictions about unknown future events. It uses many techniques to analyze data point to make future predictions. Its importance cannot be overemphasized as workers complain and make a lot of compensation claims. The predictive analytics then makes organizations become proactive, forward-looking and anticipating outcomes and behaviors of employees/workers. It also allows resources to be allocated and helps management reduce the incidence of exploding claims as claims have become trendy and expensive. Predictive Analytics helps organizations with issues such as obesities, aging, injuries, etc. to their workers

The importance of consolidatation and report risk management data has meant many more functions getting involved; to spare line managers' sanity they should consolidate their risk assessment efforts. Each entity must determine and examine the management, in some cases, it may include existing tools like access or excel, which are a very small program if there's no budget at all for recording the risk management information system. Although these tools have huge limitations, because they cannot be used to record adequately for most cloned programs, but they are the foundation for some particular operations. Many systems allow public entity to have a comprehensive view of consolidated risk management data. Some of them have many features, while the others don't this help different entities to decide o which of the systems that best suits their needs.

Today’s guest Randy Anderson, co-founder of E-Three professional trainers based out of Texas teaches us five ways that you can reduce stress in the workplace. His company provides workplace and life training for companies and individuals. Learn through his experiences how you can find more fulfillment in your workplace environment and personal life. Stress and its Management in our Workplaces Stress is the psychological and physical state that results when the resources of the individual are not sufficient to cope with the demands and pressures of a situation. Thus, stress is more likely in some situations than others and in some individuals than others. Stress can undermine the achievement of goals, both for individuals and for organizations. Situations that are likely to cause stress in our places of work are those that are unpredictable or uncontrollable, uncertain, ambiguous or unfamiliar, or involving conflict, loss or performance expectations. Stress may be caused by time limited events, such as the

Risk management should take human and cultural factors into account. There is little guidance beyond the few statements within that standard on how to apply culture, today Joey walks us through ways in which you and your entity will be able to further understand the importance of acknowledging culture within entity and what to do within your risk management department. How does it relate to risk management and how do you apply it? Joey breaks down the definition of organizational culture for better understanding and the ability to apply it to your workplace. Dr. Edgar Schein’s definition of organizational culture “A pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration that has worked well enough to be considered valid and therefore to be taught to new members as the correct way to perceive, think. and feel in relation to those problems.” This definition explains how culture is formed – a city is founded or a new startup

Our guest on today’s show is the president of the Bill Sims Company for over 40 years they have created positive reinforcement systems helping large and small firms inspire better performance amongst their employees while increasing bottom line profits. Zero Injury Policy Originated Beginning in 1981 as Bill Sims, Jr. was walking through a textile company he noticed signs and posters that read, “Zero Injuries Our Goal” and “Target Zero Injuries” every place he went he would witness how many days since a last record of an injury and so on. The reason most companies and public entities have this policy as a goal is its been around for many many years and there hasn’t been much reason or encouragement to change this goal of no injuries. It wasn’t until the tragedy BP faced years ago known as the Horizon Disaster that Bill started to wonder if the Zero Injury policy wasn’t the right goal for leaders of a company to have. This company was 7 years’ injury free until on that tragic day when 11 people died on an

On today’s show we hear from the Director of Risk Management and Employee Benefits for the Atlanta Independent School System, Jeffrey Thomas. What does it mean to Manage your Medical Providers? We may have all heard some of the following terms when in our work place when it comes to managing our employees and staff. MBO – management by objectives MBM – management by memorandum MBE – management by email MBWA – management by wandering around MBLSA – management by the last seminar attended However, today Jeffrey walks through with us how to manage through communication ensuring that you are imparting knowledge and bringing awareness to those you are managing. There needs to be clarity from both the sender and receiver to ensure that the communication has been understood. Strategies for Managing Your Medical Providers Most effective form of communication is direct, honest and face to face with the providers. Its important for the employer to drive the conversations so that the providers understand t

Today we are discussing with Candy Whirley the ways to Bridge the Gap between baby boomers, X’ers and millennial generations. Learn the differences of what’s important to each group. Listen in to some of the similarities your workplace may have. Be Aware that What Matters most may vary among the generations Baby Boomers – Dedication & Getting the job done – even if it means staying late X – Work, Life, Balance Millennials – Working Smarter, Not Harder Ways to Merge within the Office Candy goes over the most asked questions that one generation will ask one another at her workshops. Finding out that giving feedback to your millennial is very beneficial while also the reality of wanting certain results is not always realistic within companies that have existed a certain way for such a long time period. Understand that the baby boomer generation has changed, they have gone through the technology changes along with the new mindsets that are coming into your workplace. One key thing to remember with eac

Juli Tomlin will discuss the things you should consider when developing an accident review panel. As risk manager of the city of Gainesville, Georgia with over 20 years of experience in public and private sector risk management. Learn the importance of an accident review panel, the best individuals to be a part of the panel and the benefits it can provide to your entity or community. An Accident Review Panel Brings Awareness Having an accident review panel within your entity has the ability to bring awareness while providing standard reviews across your departments. Not only does it require your drivers to be held accountable but will also help keep your records in order. In Gainesville, since implementing an accident review panel Juli’s entity has seen a 35% reduction in auto accidents in the first 2 years, the panel has been able to identify trends of when the highest accidents occur through the year and has allowed them to provide resources and safety training before those time periods to avoid futur

Stu explains that all three terms can be a trap because they are often used interchangeably and don’t provide any clarity. We should be more careful about how we use those words, and think of them as follows: Ethics is a body of regulations, e.g. academic and business, which involves consequences if violated. Morality is a commonly accepted sense of values in society that have to do with right and wrong, but may not always be just. Integrity, on the other hand, involves deeper questioning of those conventionally accepted ideas of right and wrong – it is one’s realm of conduct when “nobody is looking.” Why do you think integrity can be taught? Stu emphasizes that integrity can and must be taught; we must dispel the notion that we’re either born with it or not because the idea that it is innate is dangerous. Everyone thinks they have it, and that keeps us from thinking about how we can be educated to better decision making, which is what integrity is ultimately about. Integrity can be taught the same way man

Causes of the Flint Water Crisis In 2014, the city of Flint, Michigan, took a cost-saving measure by switching its water supply from the city of Detroit—which drew from Lake Huron—to Flint River. During this change, Flint water officials did not take the required steps to manage the water chemistry of Flint River, which has more corrosive water than Lake Huron. The untreated corrosion caused the aging pipes in Flint homes to leak lead into the tap water, exposing residents to a high level of lead over time. This likely would not have happened if the water supply was properly treated with an anti-corrosion agent. In October, 2015, the city of Flint went back to using water from Detroit, but there was an ongoing concern that home pipes were still leaking lead into the tap water.

Matt McDonough answers questions that will help strengthen your fleet risk management program. What is the biggest misconception when it comes to fleet safety programs? Both employers and employees tend to think of them as a way to protect their vehicles, but that’s just one part of the equation. Auto accident scenarios in which there is damage to more than one auto and injuries to multiple people are not uncommon. And accidents that cause injuries to employees and civilians can cause a public relations hit, as well. Why should employees focus on fleet safety in particular? Loss runs including slips and falls, struck-by incidents, and scrapes and sprains usually outnumber automobile incidents. But motor vehicle incidents tend to show up more on the severity side of losses. The Bureau of Labor Statistics reported that roadway incidents were the number-one cause of workplace fatalities in 2013. In fact, roadway incidents have been the number-one cause of workplace fatality since 1992, when the BLS started

Prima's ERM Training Overview Podcast by Public Risk Management Association (PRIMA)

What is the Zika virus? A disease that is primarily spread to people through the bite of an infected Aedes species of mosquito. Zika virus was first discovered back in 1947, and only 12 human cases of the infection were recorded over the next 40 years. But since 2007, outbreaks have been recorded in the tropical forests of Africa, Southeast Asia, the Pacific Islands, and now in South and Central America and the Caribbean. How is Zika virus transmitted and what are the symptoms? It can be transmitted from human to human, whish is not unusual among mosquito-borne illnesses, e.g. malaria. Like malaria, Zika can be transmitted from an infected mother to her unborn fetus and through blood transfusions. Unlike malaria, Zika can also be transmitted through unprotected sexual relations. Common symptoms include fever, rash, joint pain and red eyes, and last for several days to a week. Symptoms for 80 percent of those infected are minor. However, if a fetus is exposed at any time during pregnancy, it may develop

The roots of the Flint water crisis can be traced all the way back to early 2013, when the city council approved a plan to switch the city’s water supply from Detroit to a system still under construction in order to save money. This meant finding an interim water supply while the system was being completed, so they put the city’s water plant back into operation as a stop-gap. The city switched to Flint river water on April 25, 2014 and issued statement that the water was safe to drink. However, over the next several months, three separate advisories were issued – one for e coli, one for coliform bacteria and one for trihalomethane, a byproduct of disinfectants. State and federal agencies started looking into the issues, but they weren’t always working together toward same goal, and throughout the months they spent investigating, the water remained in the same condition. Then in September 2015, an independent study indicated corrosiveness was causing lead to leach into citizens’ water. The city issued

What is Prima Institute? Prima Institute (PI) offers risk management professionals the opportunity to learn from each other about public risk management, communication and governance, to gain comfort from other people experiencing “public risk drama,” and to have fun. The PI conference brings together everyone from entry-level to seasoned risk managers to interact with leading experts in the field. Emphasis is placed on collaborative learning, building relationships and learning about innovative strategies. It also provides an experience of learning that people can take home with them so they know how to best to deal with a situation on their own terms.

Our guest today is Dr. Mark Kroll, an adjunct professor of biomedical engineering at the University of Minnesota and Cal Poly San Luis Obispo. Dr. Kroll retired from his role as Chief Technology Officer and Senior Vice President of St. Jude’s to focus on teaching, and his research specialty is the effects of electricity on the human body. He is often referred to as the most prolific inventor of medical devices in the world.

Today we’re talking to Nigel Wilson about the challenges faced by public sector risk managers. Nigel discusses how to develop and maintain a property profile that accurately reflects the risk profile, as well as how to break down the complex process of reviewing property portfolio data into manageable pieces.