Cio Talk Network Podcast

With IT is becoming a key driver for business, the role of CIO is changing as well. While a CIO could be enjoying the limelight, the increased accountability and related challenges are equally daunting. Guest: Darwin John Title: Ex-Chief Information Officer, FBI For more details and related content: https://www.ciotalknetwork.com/the-changing-role-of-a-cio

While we are all riding the technology wave, have we ever stopped and considered the possibility of overestimating what technology can do for us? Playing devil's advocate can definitely help us get a reality check. Guest 1: Nick Carr Title: Writer and Speaker, Renowned Business Guest 2: Mark Jeffery Title: Associate Professor of Technology, Center for Research on Technology and Innovation, Kellogg School of Management For more details and related content: https://www.ciotalknetwork.com/does-it-matter

The service resolution management (SRM) wave is all about giving better serve customers. How different is it from CRM? What new opportunities and challenges does it bring for software vendors and end customers? Guest: Alan Hubbard Title: Executive Vice President, R&D, KANA For more details and related content: https://www.ciotalknetwork.com/the-service-resolution-management-srm-wave

Agility in an enterprise is defined as an ability to adapt to changes in business environment with minimal disruption of existing processes and in minimal time. Can IT help build an Agile Enterprise? Guest: Michael Schrage Title: Advisor, CIO Magazine Columnist, and Researcher, MIT For more details and related content: https://www.ciotalknetwork.com/building-an-agile-enterprise-through-it

Successful IT Portfolio management requires risk management, program and project level supervision as well as IT Governance. What role can and should the technology leadership play in these areas? Guest 1: Joseph Norton Title: Ex-Chief Technology Officer, McDonalds Corporation Guest 2: Mark Jeffery Title: Associate Professor of Technology, Center for Research on Technology and Innovation, Kellogg School of Management For more details and related content: https://www.ciotalknetwork.com/executive-oversight-of-the-it-portfolio

Is the technology evolution actually helping individuals and businesses? Where is this continuous pursuit of technology going to lead us? Guest: Esther Dyson Title: Editor-At-Large, CNET Networks For more details and related content: https://www.ciotalknetwork.com/technology-evolution-and-management-a-perspective

Today, almost every aspect of business processing is carried out over enterprise network. Due to limitations on available bandwidth, there is a constant tussle about which process/data gets priority over others. Are the available network traffic management solutions able to help deal with the related challenges?

RFID promises anytime anywhere tracking of inventory at the warehouse and in transit. There is a steep price tag attached to it and has its own related integration challenges. Is it for everyone? Guest 1: Robert B. Cornick Title: Vice President/General Manager, RFID, Zebra Technologies Guest 2: Jon Fieldman Title: Chief Information Officer, DSC Logistics For more details and related content: https://www.ciotalknetwork.com/rfid-the-tco-and-roi-challenge

In the last decade the role of enterprise security has evolved from a departmental function to a well funded and closely watched strategic function. What are factors involved in this evolution and is there a tangible benefit to this move towards acute focus on security? Guest: Bruce Schneier Title: Author, Renowned Security Technologist For more details and related content: https://www.ciotalknetwork.com/evolution-of-enterprise-security

The mandates related to RFID in supply chain industry has spawned many initiatives and products that claim to tackle this beast. What is a vendor's perspective of the challenges that RFID is claiming to tackle and how are they architecting solutions to meet them? Guest 1: Mark Fralick Title: Vice President, R&D, Red Prairie Guest 2: Steve Aulds Title: Senior Vice President, R & D, Yantra For more details and related content: https://www.ciotalknetwork.com/what-is-a-good-rfid-solution

Consumers and Businesses alike, SPAM and SPIM (where even during Instant Messaging, unsolicited messages popup) is causing a lot of nuisance and resulting in financial losses for businesses. Will we ever get a handle on them? Guest 1: John J. Higginson Title: Chief Technical Officer, Wheels Inc. Guest 2: David Perry Title: Global Director of Education, Trend Micro For more details and related content: https://www.ciotalknetwork.com/spim-and-spam-chronic-and-uncontrollable

Earlier Instant Messaging (IM) had a stigma attached to it that it is for fun only. Now it has become part of enterprise communication. Blogging is facing the same skepticism and is not being adopted by businesses thus undermining its true potential. Lets listen to John to understand what Blogging truly has to offer and what potential challenges need to be addressed before it will be embraced by business community. Guest 1: John Patrick Title: President of Attitude LLC and former vice president of Internet technology at IBM Guest 2: Mena Trott Title: Co-Founder and President For more details and related content: https://www.ciotalknetwork.com/first-im-and-now-blogging-the-enterprise-adoption-challenge

Two independent teams working on their respective department level projects to build the SAME application. Sounds familiar? This arises from decentralized IT decision making. How chronic is this problem? Do we fix it or just invest an IT portfolio management solution to deal with it? Guest 1: Mark Jeffery Title: Associate Professor of Technology, Center for Research on Technology and Innovation, Kellogg School of Management Guest 2: Heath Daughtrey Title: Vice President - IT Services, Harrah's Entertainment, Inc. For more details and related content: https://www.ciotalknetwork.com/it-portfolio-management-is-it-chaos-management

Due to the dynamic business environment, corresponding IT needs change as well. What does it take to exploit the technology innovations, preserve existing IT investments, and Re-engineer to produce a world class IT organization. Lets listen to Kevin and learn about the related processes, challenges, and rewards. Guest: Kevin Vasconi Title: Chief Information Officer, Polk Global Automotive & President, RLP Technologies For more details and related content: https://www.ciotalknetwork.com/it-re-engineering

Organization invest heavily on business continuity. However, like any insurance, there is no residual value offered. Is it possible to eat the cake and have it too? Lets listen to Joe to learn how an organization can creatively invest its precious dollars to reap the benefits of Business Continuity and still are left with an extended, real-time, and on demand infrastructure. Guest: Joe Rickard Title: Chief technology officer, InCapital LLC and Co-Founder Offsite LLC For more details and related content: https://www.ciotalknetwork.com/residual-value-of-business-continuity-investments

IT Management of retail industry requires a constant balancing act between always up POS (point of sale) systems while helping back-office operations run smoothly to ensure overall consumer experience. Lets listen to Jef to learn about the unique challenges faced and corresponding strategies implemented to effectively address them. Guest: John E. (Jef) Fite, Jr. Title: Senior Vice President & Chief information officer, Family Christian Store For more details and related content: https://www.ciotalknetwork.com/it-challenges-of-retail-industry

Over dependence on outside consultants and weak in-house IT staff acts as a double-edged sword that could prove disastrous for an IT organization. Lets listen to Jim to learn about what it takes to remove such inefficiencies and help streamline IT organization resulting in better productivity and reduced costs. Guest: Jim Honerkamp Title: Chief Information Officer, The Hillman Group For more details and related content: https://www.ciotalknetwork.com/building-a-lean-it-organization

Companies are making significant investments in Web Services for seamless interaction, internally, as well as, with outside organizations. In some cases, in fact, it almost seems like Web Services is considered a ‘cure-all’! However, are there any strings attached? Let us listen to Sinisa and sift hype from reality. Guest: Sinisa Zimek Title: Director - Standards Strategy, BPMi.org For more details and related content: https://www.ciotalknetwork.com/web-services-hype-vs-reality

Business Process Management (BPM) solutions have been emerging in the technology marketplace. We have been handling, tracking, and monitoring business processes using technology solutions since last couple of decades. Lets listen to Mike, Phil, and Sinisa to learn more about the unique capabilities of such solutions and get clarity on myths related to this new wave. Guest 1: Mike Hugos Title: Chief information officer, Large, Center for Systems Innovation [c4si]\ Guest 2: Phil Gilbert Title: EVP and Chief Technical Officer, Lombardi Software For more details and related content: https://www.ciotalknetwork.com/the-bpm-business-process-management-wave

After Internet bubble burst, the once over hyped term eCommerce almost became a stigma. Companies are leveraging it but is it being fully exploited yet? Lets listen to Sunil to learn about how eCommerce can be used to gain competitive advantage in this Global economy. Guest: Sunil Arora Title: Vice president - Global eCommerce Strategy, Anixter, Inc. For more details and related content: https://www.ciotalknetwork.com/global-e-commerce-realizing-the-full-potential