Mgma Small Talk

How often have you heard someone say, “we’ve always done it that way?" The truth is, we too often depend upon traditions, emotions, politics, and anecdotes to make critically important business and management decisions. In this episode of MGMA Insider, Frank Cohen, MBB, MPA, Director of Analytics, Doctors Management LLC, discusses the history of critical thinking and the use of evidence in the form of data, statistics, and analysis in a medical practice. As Cohen explains, "Evidence-based thinking (EBT) incorporates techniques such as critical thinking, analytics, decision theory and problem-solving to improve our management skills and outcomes." Cohen will deliver the opening keynote address on evidence-based thinking at MGMA19 | The Data Conference, Thursday, May 16 in Orlando, Florida. The conference will run May 16-18 at the Walt Disney World Swan and Dolphin Resort. Podcast listeners interested in more information about this user group conference or looking to register can go to mgma.com/datacon

Fresh from MGMA19 | The Operations Conference in Austin, Texas, Dave Gans spent time with Nate Moore, "the Pivot Table Guy," to explain the steps from getting access to raw practice management system data to finding a tool to put it to good use. Find more Executive Session podcasts and content on the MGMA Executive View page: https://www.mgma.com/executiveview/. Audio: "Data Center," Shoeg (CC BY-NC-ND 4.0)

With historically low unemployment, an aging workforce, and four generations of employees making up the workforce--Baby Boomers, Gen X, Millennials, and Gen Z--it's created a new workforce employment culture. In this episode of the Insider Podcast, Shelly Waggoner, MS, CEBS, SHRM-SCP, Vice President of Human Resources, MGMA, is in studio to discuss generational trends, workforce employment and the new talent paradigm. Topics discussed include: * The unique state of workforce employment * The Aging workforce * Baby Boomers delaying retirement * Key differences (and some similarities) among the different generations * Strategies in which companies can play up to the strengths of each generation As a special note to MGMA members who may be looking for a new job, recruiting new talent to the workforce or looking for ways to develop better processes in their corporate culture, you can access more resources on this and many other topics on the Resources page on MGMA.com. In addition, Career Pathways is the mo

Editor’s note: Justin Chamblee can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to our podcast listeners, through April 16, you can receive $200 off the regular registration price to The Data Conference by entering the code PODCAST at mgma.com/datacon In this MGMA Insider episode, Justin Chamblee, CPA, MBA, FACMPE, Senior Vice President and Director of Operations, Coker Group discusses Physician Compensation Planning for the New Age of Healthcare. Chamblee discusses: * Steps to take when building a physician compensation plan for your practice * The importance of change management in implementing a new compensation structure * The reasons why a structured compensation plan is imperative to future success

We’re seeing mergers and acquisitions, we’re seeing health systems get larger and acquire other systems, we know that hospitals have been acquiring physician practices. Gary Herschman, JD, member, Epstein Bekcer & Green P.C., sits down with Dave Gans to share what's been happening from his perspective on physician transactions in recent years and the unique ways that private equity is shaping the medical group practice space. Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/. Audio credit: "AcidJazz" by Kevin MacLeod (CC BY 3.0)

Editor’s note: All of today’s guests can be heard speaking at MGMA19 | The Data Conference, May 16-18 in Orlando, Florida. As a special offer to you, our podcast listeners can receive $200 off the regular registration price by entering the code PODCAST at mgma.com/datacon Healthcare’s business analytics market is projected to grow from $14 billion in 2019 to more than $50 billion by 2024. To help healthcare professionals better understand and utilize data in their practice, this episode of MGMA Insights is focused on providing information on how data can best be utilized in a medical practice. We also explain the importance of evidence-based thinking and discuss how to apply key metrics to a dataset. Experts and topics in this episode include: • Ashley Voss, Data Analyst II, MGMA, on data collection and analysis • Chris Addison, MBA, LSSGB, Student Health Services, on Lean principles and data-driven decisions • Lynda Barrie, Consultant, MGMA Consulting, on key metrics to use in datasets • Frank Cohen,

In this insider podcast, Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, talks about the increasing impact of text messaging as a way for medical practices to communicate with patients. According to Hambsh, when it comes to effectively closing care gaps, engaging patients, and increasing care plan adherence, text messaging has a proven record of success. Not only have studies shown that text messaging is the preferred and most convenient means and communication channel for patients, but integrating text-based communication systems with EHRs is a cost-effective approach to boosting health outcomes. Providers can leverage this integration to alleviate the EHR data silo and automate hyper-targeted, clinical messages with tangible effects on health. If you're interested in learning more on this topic, you can see Hambsh speak at MGMA19 | The Operations Conference on Tuesday, April 16, in Austin, Texas from 8am-9am. You can learn more about the conference and this session

Research shows that up to 70% of primary care medical appointments are for problems stemming from psychosocial issues. The Adverse Childhood Experiences Study (ACES) has detected a possible link between childhood trauma and medical and behavioral health problems such as substance use, depression, pulmonary and heart disease, sexually transmitted diseases, smoking, suicide and more. In this episode of the insider, Mark Davis, CEO of Wasatch Pediatrics, highlights how behavioral health integration can help medical groups provide broader support to patients and their families within the primary care setting, resulting in improved care outcomes, reduced burden on providers and staff, and increased financial benefits. Mark will be speaking April 16 at MGMA 19 | The Operations Conference in Austin, Texas. For our podcast listeners, we have a special offer for one of our other events, MGMA19 | The Data Conference. Through April 16, you can go to mgma.com/datacon. Follow the link and receive $200 off the regula

In this episode of MGMA Insider, Doral Jacobsen, founding partner of Prosper Beyond, joins the podcast. Doral discusses: * The total cost of care * Value-based care * Value propositions * Holistic patient access * Patient screenings * Population health Doral will deliver a presentation on the topic of the total cost of care on May 18 at MGMA19 | The Data Conference, which will be held in Orlando. We have a special discount for podcast listeners. Through April 16, you can go to mgma.com/datacon. Follow the link and receive $200 off the regular registration price by entering the code PODCAST. Other sources on value-based care include: * Most practices adding value-based contracts but in small doses https://www.mgma.com/data/data-stories/most-practices-adding-value-based-contracts-but-in * Preparing for value-based payer contracting https://www.mgma.com/resources/resources/revenue-cycle/preparing-for-value-based-payer-contracting *Value-based management: Staff compensation planning for value-based mode

In this episode of MGMA Insights, we focus on patient-centered care from a myriad of angles and topic areas and talk to leading experts including: * Mark S. Davis, MHSA, FACMPE, CEO, Wasatch Pediatrics, on behavioral health integration in a medical practice * Pamela Ballou-Nelson, RN, CMPE, MA, MSPH, PhD, MGMA Consultant, on behavioral health adoption in medical practices * Katie Lawrence, MHA, CMP, Director of Ambulatory Optimization and Integration, Greenville Health System, on Improving Access and Engaging Patients Without Burning Out Your Team * Norman H. Chenven, MD, CEO, Austin Regional Clinic, on The Portal to Success: Optimizing Technology to Increase Patient Access * Bill Hambsh FACMPE CPA, CEO and Practicing Administrator at North Florida Women’s Care, Bridging Communication and Clinical Outcomes: How Text Messaging Can Transform the Entire Patient Experience Mark Davis, Katie Lawrence, Norman Chenven and Bill Hambsh can all be heard speaking at MGMA19 | The Operations Conference, which will b

The complexities of telehealth reimbursement in 2019 are demystified by Rachel Dixon, MGMA’s resident telehealth expert. Dixon is also chief strategy officer for Care on Location, a telehealth medical service, hardware, software and consulting company, and acting executive director of Prime Health, a nonprofit that drives digital health innovation in the safety net space. Dixon will co-present a four-hour online seminar, "Using Telemedicine to Improve Your Bottom Line," on April 25. Learn more at https://www.mgma.com/events/online-seminar-using-telemedicine-to-improve-your. Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0 - creativecommons.org/licenses/by-nc-sa/4.0/)

In this insider episode, Nate Moore "The Data Guy", takes a deep dive into how data can help explain patient access. Nate discusses: * Data Analysis in a medical practice * Time to Third * No Shows * Pivot Tables If you want to learn more about Nate's ideas on data analysis, you can hear him speak April 14-16 at MGMA19 | The Operations Conference and May 16-18 at MGMA19 | The Data Conference. To learn more about those events and how to register go to mgma.com/events If you like the show, please rate and review it wherever you get your podcasts. Every positive review helps new listeners find the show. If you have any questions, concerns, or ideas, please shoot us an email at podcasts@mgma.com.