Defeat The Drama At Work With Kirsten E. Ross | Work Drama | Life Strategies | Family Business | Communication | Leadership

Informações:

Synopsis

I help family businesses achieve success across generations! Feeling resigned, resentful and overwhelmed? Learn strategies you can implement immediately to impact your leadership and life. Kirsten's insights and illustrative stories will help you increase the value of your business, decrease family and employee drama, improve communication and productivity, drive great customer service, skyrocket business profits. Kirsten E. Ross, MLIR, SPHR reveals her proven strategies collected over more than 25 years! Don't let drama stand in the way of your success! Find your fuel and live Focused, Engaged and Empowered!

Episodes

  • EP 189 Tara Eusebi - A New Way to Bless Others

    24/06/2021 Duration: 29min

    EP 189 Tara Eusebi - A New Way to Bless Others Tara Eusebi is the Founder and Chief Blesser of Bless. In 2018, Tara stepped away from a successful career in corporate America to pursue her passion for helping others. This pursuit led to the creation and development of Bless, a mobile application that is bringing communities together to help one another in every part of the world. https://www.bless-app.com https://www.facebook.com/BlessMobileapp https://www.instagram.com/blessmobileapp https://twitter.com/BlessMobileapp?lang=en https://www.linkedin.com/company/bless-mobile-app https://www.youtube.com/channel/UCtvrYPn69BxZoGq7HZIzhvw https://www.bless-app.com/blesssupply Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow the

  • EP 188 3 Keys to Success When What You Sell is YOU

    21/06/2021 Duration: 13min

    EP 188 3 Keys to Success When What You Sell is YOU   Key 1 Define your lane well. Avoid trying to take over every task despite your skill level. You might not be providing the best value to clients. This might not be the best use of time. You want to commit full focus. Build a connection with other professionals that compliment your services. You build your value by bringing great referrals. Others can refer you for your specialty.    Key 2 Build your confidence first. Part of the selling process is hearing no. Bring your skills to opportunities that fit. Provide value rather than sell aggressively to any and all.    Key 3 Dont take it personal  No does not always mean never. It might just not be the right time.    Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leader

  • EP 187 Rick Rassier - The One Man Army!

    10/06/2021 Duration: 35min

    EP 187 Rick Rassier   https://rickrassier.weebly.com/   For 20 years, Rick Rassier used the “One Man Volleyball Team”  platform in school assemblies to challenge students all over the country to set goals and be chemically free.  In 2002 he built a Challenge Course on his property with a 60’ climbing tower and other high elements.  Since 2010 he has taken the training entirely on the road working with over 250 teams a year.  Rick has also been teaching since 1989. His mission in life is simple… challenging people in all walks of life to take their lives to the Next Level!  He has always been passionate about what he does, but when he died five years ago for over 27 minutes, his new life theme became, "Every minute has a purpose"!     Book:  Take it to the Next Level: Finding the Keys to a High Level Performance Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Ki

  • EP 186 3 Keys to Managing Remote Workers

    07/06/2021 Duration: 10min

    EP 186 3 Keys to Managing Remote Workers   Remote work has been around longer than you might think! Remote work saves office space and provides more flexibility. I worked from home while expecting my first son. I had an extra phone for dial-up. Looking back I was ahead of the game! Regardless, remote work is becoming more frequent.    If your employees are working from home there might be a huge shift in your approach. Set specific goals and deadlines to ensure productivity.   One particular image I have in mind is that of two mazes. One maze had a direct route to the finish. The other maze took all sorts of twists and turns. Which maze do you prefer?  Appearing busy is less important than achieving goals! Remote work requires more short term goals. Define what progress is!    Remote work can be isolating. Bake in some extra time for team connection. I recommend some open office hours. Play some games online or have some social hours.  Learn the Delegation Strategies I’ve shared with THOUSANDS and get your te

  • EP 185 Pavel Petrov - Positive!

    03/06/2021 Duration: 30min

    Pavel is a Videographer, author and presenter, Pavel is one of the most positive people you will ever meet! http://www.curiouspavel.com/links Book - How to Talk to Strangers Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

  • EP 184 Increase Creative Problem Solving

    02/06/2021 Duration: 08min

    EP 184 Increase Creative Problem Solving Does your team lack creative problem solving skills? You have the power to boost your team's skills. Your team might be trained to come to you to solve issues rather than take their own specific liberties. Be specific with what your team can solve.  Visualize a sandbox. How much freedom is given to solve an issue. How much room do your employees have.  Define what your team's sandbox is.  At zappos a customer service representative has complete creative freedom to solve an issue up to about 100 dollars.  Where does your team lack freedom to solve problems? Has your team been trained, intentionally or unintentionally to go to leaders with issues.  What is the problem solving process in your business? Require a few potential solutions when bringing up problems.  Celebrate moments of independent creative problem solving.  Missteps are an opportunity to learn. Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of m

  • EP 183 Francine Sinclair - Adapting to a Challenging Change 

    27/05/2021 Duration: 35min

    EP 183 Francine Sinclair - Adapting to a Challenging Change    Francine Sinclair is the founder of Francine Sinclair Social Media. A social media strategist who works with small business owners 40+ years old, she helps her clients on average get 10x more engagement, visibility and leads.   The film American Gangster was about her father Frank Lucas - Drug Dealer late 60’s. Denzel Washington portrayed her father in the film.   FrancineSinclair.com    Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

  • EP 182 3 Tricks For Time Management

    25/05/2021 Duration: 12min

    EP 182 3 Tricks For Time Management    Look at your digital distractions How much time do you spend following rabbit holes of information?  Are you getting reeled in by social media?  Complaining about problems without problem solving Are you spending too much time focusing on problems rather than solutions? Scheduling margins  Is your schedule so full that any mishaps completely derail your entire day?   Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

  • EP 181 Rona Lewis - Work and Play: Doing Both All Day

    20/05/2021 Duration: 38min

    EP 181 Rona Lewis http://www.playfulmindproject.com/shift-your-work Rona Lewis is the co-founder and CEO of Playful Mind Project, a company that changes corporate culture and assists remote workers (at least during the pandemic!) to ignite engagement and explode productivity utilizing aspects of Purposeful and Attuned Play.  She is a professional speaker and has over 10 years consulting experience  and 20 years of corporate experience, ending with a VP of Ad Sales title. She’s an expert in “playing” with corporate employees for productivity and creativity, team building, brainstorming and more. Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategie

  • EP 180 Get On Board With Your Onboarding

    17/05/2021 Duration: 13min

    Increase productivity & ramp-up time w/ better on-boarding   Structured vs. Ad-hoc Q&A Pressure Learning Curve & Comfort Accountability Timely Evaluation, Feedback & Action Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and mindset shifts.

  • EP 179 Lorena Tomasini - Life Insurance with a Passion

    14/05/2021 Duration: 18min

    EP 179 Lorena Tomasini - Life Insurance with a Passion https://www.malmins.com   Lorena Tomasini is the co-owner of MALM Life and Health Insurance Agency. Together with her mom, they help families and business owners protect their financial future. They work virtually so you can be in the comfort of your home or office, even in your pjs, while taking care of these important matters. She also hosts the 12 Minute Talks Podcast featuring other Florida based business owners. for a free financial protection review, send a text message to 786-236-1792 with FPR.   Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders defeat team drama to 4X productivity, wow their customers and improve their bottom line with simple, actionable strategies, systems, communication hacks and

  • EP 178 Strategies for Hiring High Performers

    10/05/2021 Duration: 21min

    EP 178 Strategies for hiring high performers   I hold this topic near and dear to heart    Retaining and hiring is key to scaling  They will give you results   To be a high performer you need aptitude and attitude. A person with knowledge and a bad attitude will not work.   They know the organization  They have unique knowledge I cant find anyone better. What if i hire someone worse  I dont know what all they do They have all the passwords    Document phone numbers addresses and info. Don't let a negative employee hold info hostage.   I’m going to cover a few stories in this episode.   The first occurred at a chiropractic office. The front desk worker had a negative attitude and would scare off customers and coworkers. She refused to let people walk behind her to access files. Plus, she was not that good at her job.   The second was an office manager that other employees and customers loved. She was pleasant and kind but likely stealing. Her boss was racked with guilt.He felt stuck with this employee   Next,

  • EP 177: Brian Winch - America's Simplest Business

    06/05/2021 Duration: 29min

    EP 177: Brian Winch https://www.cleanlots.com Brian Winch is the author and creator of Cleanlots - America's Simplest Business. Brian has been involved in all aspects of the parking lot litter cleaning business since 1981. He can show you how to start and operate a simple business based from home and make money from a green service that's almost as easy to do as going for a walk! Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet   Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders    defeat team drama  to 4X productivity,  wow their customers  and improve their bottom line  with simple, actionable strategies, systems, communication hacks and mindset shifts.   Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform your leaders

  • EP 176 3 Musts for Managing a Friend

    03/05/2021 Duration: 11min

    EP 176 3 Musts for Managing a Friend   There are so many problems that can occur when hiring a close friend. Have you hired a friend and you are now second guessing the decision?    Working with friends is not certain to fail but complications can arise. You don't want your friendship to be destroyed by work. There is more at stake!   Here are some ways I have seen friendships complicate work.   Our new employee isn't working out but he is the son of our best client...   My friend needed a job desperately but he isn't figuring it out or adapting...   We were such good friends when we worked together. I got a promotion and now our relationship has changed...   He treats the core employees way better than the rest of us...   We are in a small town and everyone knows everyone...   We became friends as coworkers. I got a promotion now we’re not...   I managed them and then we became friends…   Here are the three musts!    commit to separation Communicate to keeping separation Keep it seperate   It's not easy bu

  • EP 175 Shlomo Jesmer - Hope is Closer Than You Think

    29/04/2021 Duration: 39min

    EP 175 Shlomo Jesmer - Hope is Closer Than You Think   https://www.youtube.com/channel/UCwTweUdmukCYQJH9QpqCirg        https://www.instagram.com/shlomojesmer      www.facebook.com/groups/shlomojesmer   ClubHouse:  @SchlomoJesmer   Shlomo is an aspiring entrepreneur, a relationship and mindset coach, currently getting certified as a holistic life coach. His coaching focuses on helping couples communicate effectively with one another. He is most proud of being a husband and a father to a beautiful boy and girl; he's also a beginner YouTuber.   Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet   Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders    defeat team drama  to 4X productivity,  wow their customers  and improve their bottom line  with simple, actionable strategies, systems, communication hacks and mindset

  • EP 174 Size Does Matter... in Hiring

    26/04/2021 Duration: 08min

      EP 174 Size DOES Matter – In Hiring Business growth is GREAT!  It’s what you’ve been working towards.  BUT….with more business comes the need to add team members.  Again, a good challenge to have.  BUT…. Finding and sifting through candidates to get to that perfect hire can feel daunting.  So much can go wrong.  And the stakes are high.  Each new hire is an investment.  There’s the cost of posting and time/money spent on sifting through resumes, interviewing and more.    Once you hire someone you are immediately investing in them.  There’s the time spent to onboard them and start the training process.  This includes the money you are paying them per hour or in salary and the wages you spend on the time for any current employees involved in training or answering their questions.  And, in the mean time you are losing productivity while  They work to become fully functioning employees.   And, if you hire wrong you are back at it again.  Lost momentum, lost investment and POSSIBLY……increased drama along

  • EP 173 Willem Gous - Start Today Have Money Tonight Building Careers in Africa

    22/04/2021 Duration: 47min

    EP 173 Willem Gous - Start Today Have Money Tonight Building Careers in Africa    http://www.WillemGous.com   According to the world bank it costs on average $30,000 to create ONE job, that is not affordable in Africa. To fix this Willem created a program that brought this cost down to less than $3,000. Today he creates jobs in Africa by helping people build profitable businesses in a matter of weeks.  Willem is an international speaker, trainer and consultant on Innovation, leadership and entrepreneurship.   Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet   Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders    defeat team drama  to 4X productivity,  wow their customers  and improve their bottom line  with simple, actionable strategies, systems, communication hacks and mindset shifts.   Ready for some individ

  • EP 172 3 Words to Ignite Employee Correction

    19/04/2021 Duration: 09min

    Do you have a tough time starting correction conversations?   According to what I hear – it’s most, if not all of you. Over years I’ve listened as leaders share their frustration about employee performance followed by their excuses….Otherwise known as FEARS, about holding those same employees accountable.   The frustrations I hear.  Do any sound familiar?   Why can’t they just do their jobs?!? Why do I even have a team? So many errors! I’m tired of cleaning up customer service issues! They’re spending most of their day on the internet! I try to MODEL appropriate work ethic for them – Why don’t they just follow my lead? I delegate tasks but they never get done. I just have to do things myself! Is it REALLY that difficult to show up for work on time? I tried to implement a new piece of equipment to make life easier but no one will use it!   And then the Excuses….that sound like reasons but aren’t…..for why they haven’t had the conversation to correct behavior.   I don’t have time They just get mad It never w

  • EP 171: Vince De Benedetto - Empowering Employees

    15/04/2021 Duration: 22min

    EP 171: Vince De Benedetto - Empowering Employees Everyday    Vince De Benedetto, is an MBA and Founder and CEO of the marketing automation firm - Automated Dreams - in Portland, OR. He helps transformational leaders and businesses scale their positive impact in the world through automation, conversational marketing, and mentors leaders to work smarter not harder.   www.automateddreams.com Learn the Delegation Strategies I’ve shared with THOUSANDS and get your team to do what you need! Grab a copy of my EBook, The Six Simple Steps to Great Delegation DefeatTheDrama.com/DelegationSheet   Kirsten Ross Vogel is an author, podcast host and CEO of Focus Forward Coaching where we help leaders    defeat team drama  to 4X productivity,  wow their customers  and improve their bottom line  with simple, actionable strategies, systems, communication hacks and mindset shifts.   Ready for some individualized help for your leadership challenges?  Grab a spot on my calendar and let’s discuss how I can help you transform

  • EP 170 Are You Fixing it for Now Or Fixing it For Good?

    12/04/2021 Duration: 06min

    EP 170 Are You Fixing it for Now Or Fixing it For Good? Client – in conference room.  Light kept going off.  Motion sensor. Several times during the hour he needed to stand up move away from the table and wave his arms to get it to go back on   The Simple Fix For Now……   How often are you doing this in your work?  Dealing with the reoccurring issue and jumping to the quickest response vs. stepping back to Fix it for Good.   It seems minor – just stand up and wave your arms.  But over the course of weeks, months, years……how much time might this business waste on pausing a meeting, getting sidetracked during an important conversation – possibly losing a train of important thought – relaunching a great discussion   How many people have uttered the words “Now, where were we?” in that room.   When the simple FOR GOOD FIX is likely to either re-direct the motion sensor, shift the timing of it OR, move the table.   The most obvious fix is not necessarily the best.     And we can accommodate small interruptions ov

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