Business Confidential Now With Hanna Hasl-kelchner

LEADERSHIP TRAPSCONGRATULATIONS – you’re a manager now.If you secretly feel like the cat who finally caught the mouse and are not quite sure how to avoid common management leadership traps, you’re not alone. Today’s guest, HR pro Barbara Mitchell has years of experience helping new and seasoned managers side-step leadership traps and can help you maximize your impact and influence as well as build trust and and high performance teams.What You’ll Learn About Leadership Traps:The 2 biggest challenges new managers face.Why thinking your positional power means you have all the answers is a huge leadership trap.The 3 management behaviors that are leadership traps.How employee engagement starts well before you hire someone.Why onboarding employees is not solely an HR department responsibility.What to do when you feel your job is threatened by a super star who reports to you.An easy way to side-step the leadership trap inherent in managing remote employees.And much more.Guest: Barbara MitchellBarbara Mitchell an acc

Judgment recovery is not as easy as asking “show me the money” after you win a lawsuit. Getting a judgment in a court of law gets you a piece of paper and the right to now go and collect on it. It doesn’t mean you’ll necessarily be successful AND if you’re not successful if feels like getting victimized all over again.So if you want to know how to actually recover what’s rightfully owed to you, you’re going to love today’s guest. He’s the nation’s leading financial forensic expert and he’ll explain what you need to do to successfully enforce and recover a legal judgement in the United States.What You’ll Discover About Judgment Recovery:Why building a better relationship with the local sheriff’s department is a smart idea.Why deposing the debtor immediately after the verdict isn’t the smartest thing to do.How to avoid the debtor’s delays and stall tactics.The financial forensic research you need to do before engaging in judgment recovery.The best strategy for locating assets the debtor hides.The mist

Trust and collaboration are essential business leadership skills. You crave the brain storming energy and productivity it creates; but, at the same time trying to wrap your arms around it feels like catching a wave – the tighter you try to hold on, the more you find yourself holding gritty sand and sticky seaweed. Today’s guest, Jill Ratliff, is an executive coach who will share how we can reliably improve workplace trust and collaboration.What You’ll Discover About Trust and Collaboration:* What good leaders do in stressful moments to promote trust and collaboration* How trust and collaboration starts with positive energy* Why problems aren’t the problem when it comes to trust and collaboration* The leadership story of NFL running back Dorsey Levens* The importance of “know where you hold and where you fold”* The leadership traits that foster trust and collaboration* What the best bosses do to build trust and collaboration* And much MORE.Guest: Jill RatliffJill Ratliff an Executive Coach and Leadership Speak

Hard-driving leaders experience tremendous levels of stress that can often lead to serious health problems, such as heart attacks. Sure, you’d like to get some relief. Nobody really wants hypertension and cardiovascular disease. But who has time to figure it all out?Well, my next guest, Prof. Peter Alexander did. He’s a recovering hard-driving leader himself who has some quick and easy stress relief tips for you.What You’ll Discover About Stress Relief for Hard-Driving Leaders:* How Prof. Pete decided to leave a successful career due to stress* The 7-step Lighten Model for stress relief* The Hawaiian stress technique to use when going into difficult situations* How entrepreneurs can reduce stress to achieve their business dreams* The all purpose stress reliever for hard-driving leaders* The key take-away from Lighten Your Day* And much MORE.Guest: Prof. Peter AlexanderDuring his career Peter Alexander has had the privilege to work in a variety of positions including Sales, Marketing, College Profess

If your business invoices aren’t being paid fast enough you might benefit from today’s invoicing tips so that you can improve your cash flow and get money rolling in sooner rather than later.And you’re in luck, today’s guest, Mary Schaeffer, puts the “payable” into accounts payable and her practical invoicing tips will have you running to see if you’re invoices reflect best practices.What You’ll Discover About Shrewd Invoicing Tips:* How understanding the invoice process provides insights for invoicing tips* Invoicing tips to avoid payment delays* Why invoicing tips apply equally to paper and electronic invoices * Invoicing tips regarding invoice automation solutions * Invoicing tips best practices * And MUCH moreGuest: Mary SchaefferMary Schaeffer is the founder and publisher AP Now, the author of more than 20 business books, an accounts payable best practice trainer, a course and content creator; not to mention the host of the AP Now podcast.Mary has also been named a top 50 In

The silo effect or silo mentality in organizations, when one group’s specialization walls then off from everyone else is often viewed as a consequence of growth.But todays guest, Sarah Siwak Co-Founder and Chief Revenue Officer at Airhouse, says that the silo effect shuts out more than it shuts in and hurts the bottom line.And in this insightful interview she share more about what those costs actually are.What You’ll Discover About the Silo Effect:* How the silo effect reduces productivity* Why the silo effect slows the scaling of your business* How cross-functional teams combat the silo effect* How to incentivize better communication to limit the silo effect* And MUCH more.Guest: Sarah SiwakSarah Siwak is proof that staying in one lane is rarely the best option.After obtaining her B.A. in Russian, she stepped into a marketing and web production role at an early-stage tech startup in Tokyo. Armed with a new-found love for both marketing and tech, Sarah went on to lead marketing initiatives for several la

Business bottlenecks are like flat tires. They slow you down and happen at the worst times. Nobody likes them.What are the most common business bottlenecks and what can you do to avoid them? Entrepreneur coach, Laurent Notin explains. What You’ll Discover About Business Bottlenecks:* The 3 most common business bottlenecks* How to know when you have a business bottleneck* The first thing you need to do to get unstuck* How to hire the right team to solve and anticipate business bottlenecks* And MUCH more.Guest: Laurent NotinLaurent Notin is an Entrepreneur Coach, Start-up Mentor and Host of Inter:views Cracking The Entrepreneurship Code.He is a French national who left France at 23, spent 20 years in South-East Asia, before relocating to Finland in the summer of 2019.His professional background is in market research and advertising, where he ran 7-figure businesses across 3 countries.Throughout the years, he’s developed a passion for coaching, mentoring, advising and training people. Combined with his

Workplace Violence PreventionNobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety.As a responsible business leader and manager, it makes you wonder what if anything you could have done to prevent the unthinkable from happening where you work.That’s why I’m excited to welcome Felix Nater, a workplace violence prevention expert, who says most businesses are thinking about this explosive problem all wrong.What You’ll Discover About Workplace Violence Prevention* What size a business needs to be before considering workplace violence prevention planning. * The “red flags” managers should keep on their radar screen to anticipate and mitigate workplace violence. * Why the term workplace violence includes much more than going “postal.” * How employees’ home life spills into work life and impacts workplace violence. * Steps small businesses can take to promote a culture of safety and workplace violen

Skeptical buyers are everywhere these days. With a mountain of information coming at us from all directions, it’s really no surprise.But what if you’re trying to sell to skeptical buyers? Jeremy Miner, today’s guest, shares what do you absolutely need to know to be successful.What You’ll Discover About Skeptical Buyers:* Why all of us are skeptical buyers* Brain triggers that happen in the first 7 – 12 seconds of any sales interaction  * How to disarm the biases of skeptical buyers* How to use Neuro Emotional Persuasion Questioning (NEPQ) when speaking with skeptical buyers* And MUCH more.Guest: Jeremy Miner Jeremy Miner is the Chairman of 7th Level, a global sales training company, an organization that was ranked #1 by INC magazine in 2020 and 2021 as among the fastest growing companies in the USA.He has been featured in Forbes, USA Today, Entrepreneur magazine, the Wall Street Journal, and a host of other publications on the topic of sales, persuasion, and the role of psychology and huma

Cultural agility is a leadership skill many executives, managers and entrepreneurs don’t typically think about.But the ability to work effectively with people from different cultures is increasingly important as domestic workplaces become more diversified and as more businesses expand their markets overseas.It can be challenging, but Prof. Paula Caligiuri, a Distinguished Professor of International Business at Northeastern University offers guidance for more success.What You’ll Discover About Cultural Agility:Why cultural agility mattersHow cultural agility is a combination of nature and nurtureThe self-assessment tool to help you identify your own stereotypes that limit your cultural agilityThe three categories of competencies that can improve your cultural agilityPLUS so much more!Guest: Prof. Paula CaligiuriPaula Caligiuri is a Distinguished Professor of International Business at Northeastern University. She researches and consults in the areas of expatriate management, global leadership development,

Transitioning from corporate to entrepreneur sounds like a dream come true for many. But what’s the best way to do it? What do you need to look out for?Doc Wright, founder of The Wright Edge shares the lessons learned from his successful journey. What You’ll Discover About Transitioning from Corporate to Entrepreneur:How a side hustle assisted Doc in transitioning from corporate to entrepreneurThe network connection that put The Wright Edge on the path to profitabilityThe business mentoring needed to fill the gaps when transitioning from corporate to entrepreneurThe benefits of financial bootstrappingWhy identifying your market niche is essential when transitioning from corporate to entrepreneurPLUS so much more!Guest: Doc WrightDoc is the Founder and Master Craftsman at The Wright Edge, a custom furniture maker that creates massive, 100% handmade live edge tables and artwork for hotels, businesses, and anyone looking for a distinctive statement piece for their home.Their creative work has recently

Business planning can feel like an intimidating process. If the very thought of writing one makes your eyes glaze over, fasten your seat belt as certified SCORE mentor Carl Baumann explains why crafting a business plan is a dynamic roadmap to more business success.  What You’ll Discover About Business Planning:How business planning leads to more achievement and success The essential elements of a solid business planWhere entrepreneurs often get stuck in business planning process and how to get unstuckThe amount of detail your need for business planningThe biggest mistake entrepreneurs make in business planningPLUS much more to increase your business planning successGuest: Carl BaumannCarl Baumann is a certified business mentor with SCORE specializing in counseling in business planning, strategic planning, general management and management finance & accounting. Carl has an impressive track record in helping clients successfully launch their businesses and create hundreds of ne

Badass leadership may sound dangerous, but today’s guest, David Wood author of Mouse in the Room: Because the Elephant isn’t Alone, says playing it safe is actually MORE dangerous. OMG!What You’ll Discover About Badass Leadership:How to be the badass leader people want to work withHow badass leadership empower other by being appropriately vulnerableWhy badass leadership requires self-awarenessHow badass leadership names the elephant in the roomPLUS so much more!Guest: David WoodAfter life as a consulting actuary to Fortune 100 Companies, David built the world’s largest coaching business, becoming #1 on Google for “life coaching”.He believes the tough conversations we avoid are our doorways to confidence, success and even love – in both work and life. David coaches high-performing entrepreneurs, executives and teams – and even prison inmates – to amazing results AND connection. One conversation at a time.Ferreting out those important conversations is the topic of his latest book, Mouse in the Room: Becaus

Initial public offerings (IPOs) tapping capital markets on Wall Street sounds glamorous and are a terrific way to fuel business expansion plans. But too many small and mid-cap companies find themselves at a serious disadvantage after they’ve gone public.Adam J. Epstein believes many of those IPOs facing challenges are rooted in some very common pre-IPO mistakes.Discover what they are and how to be better prepared for them.What You’ll Discover About IPOs :How pre-IPO mistakes plague IPOs and their financing optionsWhy historic deal data matters to IPOsThe most common mistake companies make when picking an investment banker and how it affects IPOsHow mutual funds run circles around small and mid-cap companies and what you can do about itPLUS so much moreGuest: Adam J. Epstein Adam J. Epstein is a nationally recognized small-cap expert and advisor to the boards of pre-IPO and small-cap companies through his firm, Third Creek Advisors, LLC (TCA).Prior to TCA, Adam was a long-tenured institutional i

Conquering the fear of conflict at work is one way smart leaders and good bosses set themselves apart from the rest. But how do you do that?Few people enjoy conflict. Most avoid it and get defensive. And those who do like conflict are often thought of as bullies.Dr. Debra Dupree shares how to handle difficult conversations at work with grace.What You’ll Discover About the Fear of Conflict at Work:* Why so many leaders fear conflict at work and avoid it,* How to get past the “fight or flight” triggers when managing conflict at work,* The two-part communication strategy that can defuse conflict at work,* How mindset shifts help develop the courage to overcome the fear of conflict at work, and* Much more.Guest: Dr. Debra DupreeDr. Debra Dupree, the MINDSET Doc, has long been inspired to help others grow out of their FEAR of CONFLICT. She saw her own family-owned business embroiled in differences and disagreements, leading to dashed dreams, damaged relationships, and broken hearts.  She turned thes

Sales quotas can often feel like the brass ring that’s just out of reach. But they don’t have to be. Today’s guest, Steve Weinberg, has tips for not only MEETING sales quotas, but also on how to EXCEED them.Who wouldn’t want to be a sales star?What You’ll Discover About Sales Quotas:* The biggest problem with sales quotas,* How poor hiring, poor leadership, and poor onboarding contributes to missed sales quotas,* The critical importance of proper customer prospecting,* How to get past gatekeepers, and* Much more.Guest: Steve Weinberg Steve Weinberg has spent his life selling and helping others sell better, more, and faster. He is an expert at building, guiding, and sustaining high caliber sales teams, and creating exemplary standards in account management. He has authored Above Quota Performance to transfer his knowledge to others that want to improve their sales results.Steve has closed over $500 million in new business. His sales have included many leading global corporations,

Customer frustration is something we’ve all experienced and can relate to. When it happens to us we’re more likely to tell our family and friends about it than complain to the people who can really fix the problem.That’s exactly why when a customer, client, guest, or patient complains about something it’s a terrific opportunity to turn lemons into lemonade and Janelle Barlow tells us how. What You’ll Discover About Customer Frustration:* Most common ways businesses mishandle complaints and increase customer frustration,* Why the pressure of reducing customer complaints creates vanity metrics* The mindset service reps need to truly reduce customer frustration,* Why businesses fail to see customer complaints as opportunities,* How to avoid the compassion fatigue that results from dealing with customer frustration, and* MUCH more.Guest: Janelle Barlow, PhDJanelle is an award-winning speaker, trainer, consultant and author who translates research into practical tools to improve customer service and complaint

Having an underdog brand can sound like a tough position in a dog-eat-dog world.But Mike Sullivan says that if you know what you’re doing, being an underdog brand has some unique advantages that let you fly under the radar and then crack open the markets the big dogs play in. What You’ll Discover About an Underdog Brand:* How an underdog brand uniquely positions itself to challenge market leaders,* The 3 factors that successfully fuel an underdog brand* Why focus is an underdog brand friend* The underdog challenge for leadership in protecting a nimble business culture* AND much more.Guest: Mike SullivanMike is President and CEO of LOOMIS, the country’s leading challenger brand advertising agency. For more than 30 years, he’s helped some of the country’s most successful companies build their brands and together with Michael Tuggle, an award-winning creative director and writer with more than 25 years in the ad world building brands and growing companies, he co-authored The Voice of the

Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!What You’ll Discover About Conflict Management Skills:* The conflict management skills most people are missing* The factors contributing to the lack of conflict management skills development* The role of control in conflict management * The importance of self-awareness in conflict management* And MUCH more.Guest: Richard Blank Richard’s journey in the call center space is filled with twists and turns.When he was 27 years old, he relocated to Costa Rica to train over 5000 employees for one of the larger call centers in

Do you or someone fall into the A-player trap? And no, I don’t mean getting stuck in Minecraft or some other video game.I’m talking about the A student who becomes the A-player at work, and then suddenly finds their old ways and decision making approaches don’t work as well as they used to.Yeah, that A-player trap. The one that causes smart people to make bad decisions. And let’s face it, we all know some people who do that.So if you can relate, you’re going to love today’s guest, Rusty Gaillard, who has some great tips and strategies for how to get out of that bind.What You’ll Discover About the A-Player Trap:* How to know whether you’re stuck in the A-player trap * Why defining what success means to you is the key to escaping the A-player trap* How maintaining the status quo can serve as an A-player trap* The importance of continuous learning * And MUCH MOREGuest: Rusty Gaillard As a transformational coach and motivational speaker, Rusty Gaillard of Silicon Valley Dre