Synopsis
Successful independent restaurant owners share their stories, advice, wisdom, lessons learned and more.
Episodes
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Episode 479: Quick Update and Upcoming Episodes
10/06/2023 Duration: 04minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.It's also sponsored by Kickfin. Thousands of restaurants, bars and breweries use Kickfin to tip out their employees instantly — no cash required. With Kickfin, tips go directly to your employees’ bank of choice, the second their shift ends. It’s a really simple solution to a really big problem — because if you’re still paying out credit card tips in cash, it’s costing you. Time-consuming bank runs and cash counting take managers away from work that matters. Cash is hard to track, which leads to accounting headaches — and it creates the perfect opportunity for theft, human error, and compliance issues. Bottom line: there’s never been an insta
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Episode 478: Bret Oliverio, Sup Dogs / CRUSH, Greenville & Chapel Hill, N.C.
05/06/2023 Duration: 45minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.It's also sponsored by Kickfin. Thousands of restaurants, bars and breweries use Kickfin to tip out their employees instantly — no cash required. With Kickfin, tips go directly to your employees’ bank of choice, the second their shift ends. It’s a really simple solution to a really big problem — because if you’re still paying out credit card tips in cash, it’s costing you. Time-consuming bank runs and cash counting take managers away from work that matters. Cash is hard to track, which leads to accounting headaches — and it creates the perfect opportunity for theft, human error, and compliance issues. Bottom line: there’s never been an insta
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Episode 477: Bobby Martin, Founder & CEO, Tilly
01/06/2023 Duration: 33minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.It's also sponsored by Kickfin. Thousands of restaurants, bars and breweries use Kickfin to tip out their employees instantly — no cash required. With Kickfin, tips go directly to your employees’ bank of choice, the second their shift ends. It’s a really simple solution to a really big problem — because if you’re still paying out credit card tips in cash, it’s costing you. Time-consuming bank runs and cash counting take managers away from work that matters. Cash is hard to track, which leads to accounting headaches — and it creates the perfect opportunity for theft, human error, and compliance issues. Bottom line: there’s never been an insta
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Episode 476: Kayla King, MyMeal Founder & CEO
31/05/2023 Duration: 41minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.It's also sponsored by Kickfin. Thousands of restaurants, bars and breweries use Kickfin to tip out their employees instantly — no cash required. With Kickfin, tips go directly to your employees’ bank of choice, the second their shift ends. It’s a really simple solution to a really big problem — because if you’re still paying out credit card tips in cash, it’s costing you. Time-consuming bank runs and cash counting take managers away from work that matters. Cash is hard to track, which leads to accounting headaches — and it creates the perfect opportunity for theft, human error, and compliance issues. Bottom line: there’s never been an insta
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Episode 475: Eddie Mahoney, Operating Partner, The Rizzo Family, Chicago, IL
30/05/2023 Duration: 54minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.
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Episode 474: Hospitality DNA: Career Journeys with Unprecedented Insights from Industry Award Winners (NEW BOOK) by Dave Nitzel and Dave Domzalski
26/05/2023 Duration: 01h42minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find the book here.
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Episode 473: Quick Facts about Schedulefly
21/05/2023 Duration: 04minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Schedulefly here.
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Episode 472: Greg Dukat, CEO, Revel Systems, Atlanta, GA
20/05/2023 Duration: 48minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Greg and the team at Revel Systems here.
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Episode 471: Trace Smith, CEO, Next Glass, Charlotte, NC
17/05/2023 Duration: 01h04minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Trace and the team at Next Glass here.
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Episode 470: Tip Share #9: Get Emergency Financial Assistance from The Giving Kitchen
16/05/2023 Duration: 03minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find The Giving Kitchen here.
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Episode 469: Rachel Titcomb, Petula's, Boston, MA
16/05/2023 Duration: 28minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Rachel and the team at Petula's here.
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Episode 468: Molly and Matt, Letty's Tavern, Kennett Square, PA
12/05/2023 Duration: 36minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Molly and Matt and the team at Letty's Tavern here.
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Episode 467: The Story of Fireweed, Rico, CO
12/05/2023 Duration: 07minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Chelsey and Matt and the team at Fireweed here.
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Episode 466: Michelle "Meesh" McGlone, Lucy's Burger Bar, Denver, CO
11/05/2023 Duration: 47minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Meesh and the team at Lucy's Burger Bar here.
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Episode 465: Nelson Ruiz, Mucho Gusto, Bel Air, MD
09/05/2023 Duration: 35minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Nelson and the team at Mucho Gusto here.
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Episode 464: Natalie Grindstaff, Director of Restaurants, Crafted Hospitality,
08/05/2023 Duration: 37minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Natalie and the team at Crafted Hospitality here.
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Episode 463: Kelly Berg, HR Director, Crafted Hospitality, NYC
04/05/2023 Duration: 25minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Carmen and the team at Crafted Hospitality here.
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Episode 462: Carmen Salgado, Director of Finance, Crafted Hospitality, NYC
04/05/2023 Duration: 25minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Carmen and the team at Crafted Hospitality here.
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Episode 461: Greg Tomicich, Director of Operations, Crafted Hospitality, NYC
03/05/2023 Duration: 29minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Greg and the team at Crafted Hospitality here.
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Episode 460: Adam Reed, Senior Director of People Development, Big Red F Restaurant Group, Boulder, CO
29/04/2023 Duration: 01h04minThis episode is sponsored by Popmenu. Popmenu specializes in transformative online and on-premise technologies that help restaurants increase brand visibility, guest engagement, revenue and profitability. We currently work with over 10,000 independent restaurants and hospitality groups and are helping them get the most out of their most powerful marketing tool: their menu.Find Adam and the team at Big Red F here.