The Talking Points Podcast

Podcasting is easy, right? Arik and Kevin reflect on one year of producing shows, the lessons they've learned and the overall state of podcasting today. Also, how Coca-Cola made the most of a Mad Men finale connection, a surprising study about customer service on social media, a new way for Facebook to serve up more of the content you like to read, and a word of warning for brands flocking to Instagram. Learn more about your ad choices. Visit megaphone.fm/adchoices