Design Critique: Products For People
DC157 Critique: 401K Website Usability Failure
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:15:12
- More information
Informações:
Synopsis
Tim recounts a 401K benefits website usability failure to cohost Dave Mitropoulos-Rundus. They then discuss the foundational importance of usability testing and of tracking the all-important time on task metric. Even in 2022, the most professional-looking website can disappoint customers if if UX fails at the most fundamental tasks.