Adaptive Path Podcast
MX Conference 2007 | Creating Customer Loyalty
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
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Synopsis
Lou Carbone, author and CEO of Experience Engineering, Inc. will change the way you think about customer experience forever. His message to business leaders and professionals is simple: Create customers that come back and customers that tell others, by connecting emotionally with them through the experiences you deliver.