T Gordon Salon Talks

Clients Speak!

Informações:

Synopsis

Listen up stylists to this indepth discussion of what clients like and dislike in the salon world. International travelers discuss their salon experiences from accross the globe. The talks are relevant to what we do in North America and beyond, but the perspective is fresh. Multiple women living in the Cayman Islands are experienced fashinistas, salon goers from their earliest childhood, and in the various places they have lived. From Singapore to New York City,  these stories will inspire you to take appropriate actions for positive salon results. Across the salon world the actions need to be the same, listen to your clients, over communicate including price, anticipate the mood of the client and match/mirror their behavior to give them the appointment they disire.