My Business On Purpose

How do your customers and clients feel after they’ve done business with you? Do they feel your gratitude? Well, let’s talk about that today! Thomas Joyner here with Business on Purpose. I spent 4 days last week in Mexico with my wife celebrating our 10th anniversary! Gah, what a special time as it was just us for an extended period of time for the first time in 5 years. We’ve done a night or two getaways, but having 3 kids in 4 years meant that we always had a little one at home and so getting any more time than that was challenging. We walked into the resort and from the moment we were there we were welcomed in a way that we never have been before. Let me paint the picture for you. The first morning, because it was the west coast of Mexico and 3 hours behind… I woke up wide awake around 4:30 am. I’m used to going 0-60 when I wake up and it was so strange to wake up and NOT be needed by anyone. The tricky part, breakfast wasn’t served until 7 am! I remembered the concierge telling me they had 24/7 room servic