Public Risk Management

Emerging Trends In Cyber Risk Management - Ransomware

Avoiding The Wheel Of Misfortune: Using Advanced Analytics To Achieve Better Claim Outcomes

How Risk Managers Can Shape A Connected Future

Best Practices to Avoid a Cyber Attack

Securing Devices at Home and Work

Cyber Awareness Month 2020 Episode 1 - If You Connect It, Protect It

The Future of Connected Devices

Securing Internet - Connected Devices in Healthcare

Ann O’Leary, Assistant Vice President of Cyber Insurance at Aon, discusses the Cyber Risks that Public Entities face, the types of Cyber Insurance that is available in the marketplace and how Sovereign Immunity changes what coverage Public Entities have. The greatest risks for Public Entities are the amount of data, type of data: personally identifiable information, health records, the length of time records have to be maintained, activism and reliance on third party vendors. The risks lead to several challenges of purchasing cyber insurance. Public Entities’ length of record retention increases, limited resources for IT and lack of allocation of funds especially as technology continues to evolve requires heavier reliance on third parties. Additionally, activism is unique to Public Entities, as well as their application process can be quite cumbersome. Ann also shares the three aspects carriers are looking for; specifically with Public Entities: Control The amount of data and the type of information.

Fight The Phish with Jennifer Cook

Cyber Security Month week one with Souwei Ford.

Chris Mandel, President and Managing Consultant of Excellence in Risk Management LLC, explains Environmental, Social and Governance (ESG)  in Risk Management.  Chris defines ESG and how it’s grown from sustainable development and now evolved to initiatives driving corporations and spheres of societies’ behaviors. Additionally, he discusses why ESG matters for risk professionals, why it’s invaluable they are included in the conversation and how it’s a component in practicing a comprehensive risk strategy.  Chris also shares the four reasons ESG is related or should be related to Enterprise Risk Management. He sees the future of ESG heading into the public sector and becoming a priority for all companies it’s only a question of timing.

Richard Spiers is a claims consultant who’s developed and presented training programs for a variety of industry clients for 25 years. In this episode he shares the main factors in what type of media captures the greatest attention, specifically in cases around police shootings. Race, demographics of the community, how many shots fired, the timeliness in releasing video footage as well as prior records all have an important role with influencing community and public opinion of the defendant and plaintiff. Richard also shares many stories through his years of experience illustrating the severity of the media's influence on a case and the lawsuits’ outcome.

Chris Mandel explains the nature of emerging risks and their six components. High level of uncertainty Lack of consensus Relevance Difficult to communicate Deciding ownership of the emerging risk Often emerge in a systemic business practice and implicate a lot of the organizations’ processes He also shares three reasons, why they’re a high priority to senior management, and the key elements of best management practices. Furthermore, he explains how Black Swans, Gray Rhinos and White Elephants are all factors to be aware of - especially Black Swans as they’re highly improbable and have a significant impact such as the COVID-19 pandemic

Brian Hebert’s 2021 Annual Conference Reflection

Melissa Steger, Associate Director of Workers’ Compensation and Unemployment Insurance, and Brianna Gilmore, a graduate student in the masters program of public administration share the importance of mentorship in Risk Management. Melissa finds mentoring a gratifying experience that also sustains and enhances the risk management sector. She shares how valuable others’ guidance was in moments of uncertainty. Melissa further explains the distinction of mentoring vs. managing colleagues as well as how mentorships varying according to the mentee’s needs and current level within their program. Brianna provides the benefits of being a mentee, why she decided to be mentored by Melissa, and what she was seeking t0 gain from the experience.

PRIMA community participants, Amy Larson and Kurtz Braatz, explain why PRIMA Institute is a one of a kind learning opportunity for risk management professionals at every level. PRIMA Institute 2021 is a five day education program that brings top notch professionals together and creates opportunities for networking, sharing ideas, gaining industry expertise and having support throughout the year through new contacts. Every Risk Manager professional can benefit from the uniqueness of this opportunity. This year, four specific series will be held as well as a hot topics session. Over the week, learning will include learning about essentials to intermediate and advanced curriculum, also discussing emerging topics

Chris Mandel, Founder, President and Managing Consultant for Excellence in Risk Management, LLC, discusses how workers’ compensation will look in ten years, through the lens of Dr. Richard Victor’s recently published book, “Scenarios for the 2030s: Threats and Opportunities for Workers' Compensation Systems”. There are four main forces causing the change: demographic forces, such as age of workforce - baby boomers reaching retirement, case shifting, social security and disability situation and the changed environment of workers compensation and reform. He highlights Dr. Victor’s most significant conclusions and data: work compensation costs could triple without a material change in benefits, state based systems being out of balance, a challenge within regulatory and legislative reform, increasing in claim frequency, and lengthening of disability by 21% as well as an 8.5% increase in the average payment. Additionally, Chris elaborates on four aspects risk managers and practitioners can implement with

Margaret Pedona, the Risk Manager for Coconino County, Arizona discusses how to create a cyber systems incident response team. She explains how cyber crimes have become the most imminent and costly risks that public entity operations face and why a response team is essential for risk management and will save an organization precious time and efficiency to a cyber event. Going into further detail on who should be invited to serve on an organization's team, best practices, assigning roles and responsibilities to each member, preparing the process to a cyber incident, and creating a checklist that is specific for an organization.

Workers' Compensation Networks with Catherine Benavidez This week we’re joined by Catherine Benavidez, President/CEO at Injury Management Organization. Networks did not exist in Texas, prior to 2005. She shares how their healthcare network was approved in 2006, activated in 2009 and how they’ve significantly decreased medical cost averages as well as days of work lost. Organically growing their network has proven to be significantly beneficial. Having productive relationships with providers is key; they’re able to manage care from the beginning of a case to the end of the case with collaborative efforts of utilization review, medical bill review, ancillary peer review, and field and telephonic case management. Catherine explains in significant detail the advantages of their network, how they compare to others in Texas and the most important features of a health care network.