Coaching For Leaders

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. We discuss a few examples of stubbornness showing up in our work and lives. Some of the reasons that we fall into a pattern of being stubborn: 1) We are perceived as experts in our field or topic (or we've convinced ourselves of this) and it simply doesn't occur to us that we might be wrong about anything related to it. 2) We decided that we know enough about the situation, topic, or problem already and refuse to put in effort to discover more. 3) We need to fight every batte instead of carefully choosing them. 4) We miss the grey areas with people that make each situation unique and worthy

The New Year is a natural time to think about renewal and how to be more effective as a leader. However, some of the typical things many of us do with New Year's resolutions often end in failure - 88% of the time, according to one study. I look at how three words can help you set the stage for your development actions this year. I discuss how running a marathon helped me understand why so many of us have a hard time tackling so many goals at once. The problem with resolutions: A study by Richard Wiesman in the UK followed 3,000 people for a year and determined that only 12% of people actually fulfill their New Year's resolutions Intention is easy - but putting the time into action is hard We are going to hit obstacles we don't anticipate We we bit off more than we can chew, our systems can crumble. I talk about how I made this mistake a bit last year in my planning (see episode #23) and why I tried to do too much all at once. What works better: Reflect on the past year. Ask yourself: What did I d

All of us are trying to be effective while handling some level of chaos, yet some are more efficient in getting it all done than others. Dave responds to a listener question and gives suggestions for how to get it all done when the reason you aren't getting it done is because you have too much on your plate. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com 1) Figure out what you need to do exclusively, that no one else can do Look at the last really full week you had... What could you teach someone else to do? Are you believing the fallacy that no one else could do as good a job as you on all your tasks? 2) Have defined outcomes for a specific timeframe Contract with your manager on what outcomes are most important Remember that you can't hit a target that you don't have Keep these priorities simple and easily trackable. The SMART framework can be helpful (see episode #15) 3) Do quality work (be careful about just

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. It's understandable that many of us would want to take positive actions to be an effective leader. While positive steps are important, our experience has been that first stopping the things that aren't working will get you faster results. In this week's show, we look at what you should stop saying to the people you lead. What is said: "I don't mean to be xxxxx, but..." What you teach people: I likely am whatever I just said that I don't mean to be What is said: "But..." What you teach people: Ignore everything I said before I said the word "but" What is said: "Well, to be honest with you..." Wh

All of us are being bombarded by so much information and data that we can barely keep up. If we want to be able to influence more effectively, we need to be able to do it concisely. Bonni and I discuss strategies for making this happen. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com Mark Twain received the following telegram from a publisher: NEED 2-PAGE SHORT STORY TWO DAYS. And famously replied... NO CAN DO 2 PAGES TWO DAYS. CAN DO 30 PAGES 2 DAYS. NEED 30 DAYS TO DO 2 PAGES. In his book Information Anxiety, Richard Saul Wurman states that a standard issue of the New York Times contains more information than a citizen of 17th England would have absorbed in their entire lifetime. The problem? Many people will tune us out when we are not concise. People stop taking calls or are often "unavailable" from people who can't be concise. Lots of people will stop seeking advice from someone who can't give it concisely.

I've come to the conclusion over the years that pretty much nobody likes performance reviews. Either you are having great dialogue and development conversations with people already and might not need them - or you are forced into conversations that don't set the stage for regular dialogue. That said, there are things you can do that will make this a better experience for both parties. Here are seven things you can do that will help you (and the people you lead) survive performance reviews: 1) Start early and do harder ones first: You won't do an effective job at handling all the advice below if you start late on this project. Too many leaders with large teams write all their performance reviews on the same day in a short period of time. Rather, take the time to think through what you will write (and later say) and how you plan to communicate it. Also, do the hardest reviews first - this will help clear your mind and also keep you from stressing about difficult reviews throughout the process. 2) If you need

Many of the clients I've worked with over the years would rather skip presenting all together. That's not reality if you want to advance (or keep) your career these days, so a lot of people begin presentation planning with panic. In this episode, I give you clear steps you can take to reduce the panic and lay groundwork for a truly effective presentation. To prepare a speech without panicking... Consider yourself honored Many of my clients in the past have been less than enthusiastic about speaking opportunities. Not speaking (and building your communication skills in general) can really harm your career. Must Have Job Skills in 2013 from the Wall Street Journal. If you can learn to speak at least reasonable well, you can influence your work, decisions, direction, and so much more. A lot of people fear speaking - but you can do it! Stay away from the computer Don't start with PowerPoint or Keynote when planning a presentation. You only make it more likely you will read from slides. It's likely yo

Every one of us must face the challenge of influencing someone who managers us. While some people have a natural talent for this, most of us have a hard time getting started since doing this well is more of an art than a science. In this episode, Bonni and I discuss eight things you can do to influence in the correct way. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com Bonni and I discuss our eight suggestions for managing up: 1) Support your manager publicly: Avoid gossip if you can, and when someone is truly trying to problem solve, do your best to help them understand each side of the situation instead of being critical. One of the fastest ways to lose trust with your manager is for them to discover you've been speaking poorly about them behind their backs. 2) Tell your manager what you are planning: It rarely is a problem to over communicate something...most people take the opposite position and don't communicate en

Kurt Allebach Two weeks ago we looked at how to start a mentoring program. This week, I welcome listener Kurt Allebach who has tons of experience in running and starting mentoring programs to provide more practical perspective on this topic. If you are a mentor, mentee, or just want to learn more about the benefits of mentoring, you'll gain something of value. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Effective leaders learn from the good practices of other leaders in order to be more effective. In this special episode, I turn the reigns over to our community to share stories about great leadership moments that were meaningful to them. Join me for five stories than we can all learn something from to help us lead better. Leadership stories from our listening community: Mary Lou Jan Will Kirk Jesse Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

A great mentoring program can help both the organization and its people achieve incredible results. In this episode, I welcome mentoring expert Stella Cowan to discuss what leaders should consider when designing and implementing a formal mentoring program in their organizations. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: #CFLshow feedback@coachingforleaders.com Interview with Stella Cowan Here are the resources Stella mentioned on the show, along with some additional tools: Dr. Lois Zachary (Center for Mentoring Excellence) Ida Abbott (home page) Stella recommends her articles “Beyond Mentors, the Need for Champions" and “Mentoring Groups and Mentoring Circles”) Stella recommends two to us during training/orientation and to provide continued support to mentors and mentees are: “Being an Effective Mentor: 101 Practical Strategies for Success,” and “Working with a Mentor:  50 Practical Strategies for Success.” So You Want to Be Mentored by Stella Cowan* Inte

Interview with listener Stefan Three lessons from Stefan's story: The importance of leaders to be willing to admit mistakes Why creating results over time helps you stand out from the crowd The power of a long-term vision Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. I heard throughout my life that I should always honor those who are older than me and I've always been asked to lead them. In this episode, Bonni and I discuss situations where we've both been asked to lead people older than us and identify seven principles that can help you do this successfully as well. 1. Everyone is your superior in some way. “In my walks, every man I meet is my superior in some way, and in that I learn from him.” -Ralph Waldo Emerson 2. Focus on the right questions instead of the right answers. 3. Befriend people who are older than you are - and younger too. 4. Remember each person will be very young and very old. Movie

I wish I could tell you that I've always felt confident as a leader, but I used to be a real scaredy cat. In this episode, I discuss six ways that I learned to have more confidence in my leadership abilities and not be consumed by the fear and worry about giving feedback to others. 1) Set expectations early: If expectations aren’t there with followers, create them. If they aren’t clear, clarify. Do it early or as soon as you can. 2) Be willing to change directions: A mentor gave me great advice when they said, “No leader is perfect. You can always acknowledge to a follower that something has been OK up until now, but that you are now making a different decision going forward.” 3) Ask a trusted colleague for feedback: I discovered that asking for advice from a person I trusted often gave me new ideas. 4) Respond in 24 hours: Zig Ziglar said, “If you need to eat a frog, you don’t want to look at that sucker too long. He ain’t gonna get any prettier.” (Customers - SCORE!) 5) Earn trust by being a good-finde

It sure would be nice if we could all learn to be more effective leaders without making any mistakes. However, while none of us would wish for mistakes, many of us learn the most from past missteps. In this episode, I talk about the value of mistakes and highlight six mistakes that I have made as the host of this show. I discuss the mistakes that I made in starting my first business many years ago and what I learned from these mistakes. I the more recent past, here are the six mistakes that I've made hosting this show: 1) Being too structured I mention the book Yes to the Mess: Surprising Leadership Lessons from Jazz by Frank Barrett that was featured on a recent HBR Ideacast. "If you're not making a mistake, it's a mistake." -Miles Davis One of my mentors once said, "Any strength overused, becomes a liability." 2) Assuming everyone listens the way I do We have listeners on Zune, iTunes, Stitcher, and BlackBerry - and even more places than those. 3) Forgetting the reason behind the goal 4) Driving t

Almost all of us are doing more virtually than we ever have before - and that includes our leadership responsibilities. Virtual leadership has become the norm in many organizations and leaders have had to adapt in order to influence effectively across distance. In this week's episode, I speak with virtual teams expert Mike Demas on what strategies leaders can use in order to be as effective as possible in a virtual environment. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: #CFLshow feedback@coachingforleaders.com Special Guest: Mike Demas, Director at Micron Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: #CFLshow feedback@coachingforleaders.com The four elements that Mike mentioned: Trust Flexibility Availability Investment early in the relationship I am accepting subscriptions to my free newsletter. If you would to receive more leadership resources, you can SUBSCRIBE HERE. Also, you'll receive as a bonus, a video and down-loadable list of t

Leaders face difficult situations when their organizations struggle through budgetary challenges. My guest, Dr. Carol Taylor, is all too familiar with such challenges and tells the story of the crisis that faced Vanguard University when she was appointed president. She is the author of "Leading a Turnaround and the Joy of a Third Class Ticket" found in Thriving Leadership, edited by Karen Longman, and joins me on this episode to share her leadership journey at Vanguard. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: #CFLshow feedback@coachingforleaders.com Special Guest: Dr. Carol Taylor President, Vanguard University Author of Leading a Turnaround and the Joy of a Third Class Ticket, found in Thriving Leadership, edited by Karen Longman Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: #CFLshow feedback@coachingforleaders.com Two challenges for you after listening to today's show: Visit the Vanguard University website for inspiration on what wonde

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Authentic leaders know that there's more to an apology than simply the words "I'm sorry" - although that's a good starting point. Mistakes are inevitable, but few leaders are able to communicate a genuine apology. This week, Bonni returns to discuss how we can make our apologies more meaningful and genuine to the people who receive them. Components of an authentic apology: 1) State "I'm sorry" or "I apologize" with sincerity 2) Be specific about what you are apologizing for and own it 3) Discuss what you will do to avoid the mistake in the future Tell me what you did to incorporate something

Getting results isn't always easy, but the process is simple. In this episode, I'll review the 3 steps that you need to get the best results from the people you lead. I'll also point out many of the common mistakes that lots of us make when trying to follow these simple guidelines. If you aren't getting what you expect from people, this show is a must-listen for you. What do I want for you? People know what outcomes you want People know when you're going to check-in People expect consequences 1) Establish outcomes up front Dictating the process makes it yours and takes away innovation Establish the metrics for success Let people decide how they will get there 2) Agree to regular check-ins People don't need to feel micromanaged if check-ins are scheduled If they are mostly on track, leave them alone… If they are going off track, provide coaching… 3) Provide accountability If something doesn't match the expectations - call people on it Acknowledge people in some way - best is a thank you Ep

If you are doing any type of serious leadership, you are going to hear complaining. As I discuss in this episode, complaining isn't always a bad thing, but you need to handle it appropriately as a leader. In this episode, I discuss seven ways to handle complainers in your organization. Community Feedback CoachingforLeaders.com/feedback 1. Expect ingratitude “The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded that you do not care. Either case is a failure of leadership.” - Colin Powell 2. Give people time and a venue to complain People don't always want a solution to their problems Limit this time 3. Set the agenda in advance (and time frames) Have them bring an agenda to the meeting Follow that agenda If they aren't ready for that, you set agenda and send to them in advance 4. Require solutions to problems Ask people to always bring a realistic solution along with any complaint They know th