Resources For Integrated Care

This podcast explores SCAN Health Plan’s (SCAN) health equity approach. A not-for-profit Medicare Advantage health plan, SCAN serves more than 285,000 enrollees across California, Nevada, Arizona, and Texas. It also covers more than 48,400 individuals dually eligible for Medicare and Medicaid, which include dually eligible special needs plan enrollees. Listen to SCAN’s former Chief Medical Officer – Dr. Romilla Batra – share insights about SCAN’s initiatives to reduce health care disparities and its broader data-driven strategies to advance health equity.

These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.

These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.

These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.

These podcasts, excerpted from the 2023 webinar, "Addressing Menopause And Health Across The Life Course For Dually Eligible Women With Disability", address barriers and solutions to support dually eligible women with disability in accessing person-centered preventive health care.

These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.

These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.

These podcasts, excerpted from a 2023 webinar, explore how traditional silos of care can impede a comprehensive approach to care coordination and potential solutions to improve behavioral health condition management among persons with intellectual and developmental disabilities (I/DD) who are dually eligible for Medicare and Medicaid.

This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/

This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/

This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

In this podcast, Brittany Jackson, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Kara Curtis, the Lead Director of Business Development and Director for D-SNP/MMP Markets at Aetna, a CVS Company, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division, and Lisa Duchesne (Doo-shane), the Product Director of Medicare-Medicaid Plan at Neighborhood Health Plan of Rhode Island (NHPRI). During this discussion, panelists offer strategies regarding best practices for recruiting and sustaining successful enrollee advisory committees. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encour

In this podcast, Mark Cooper, the Vice President of Medicare-Medicaid Integration at Neighborhood Health Plan of Rhode Island (NHPRI) discusses member advisory committee goals and structure, onboarding and retaining membership, and how NHPRI used MAC member feedback to provide high quality care. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_

In this podcast, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division discusses best practices for recruiting and retaining committee participants, development of D-SNP EACs, as well as lessons learned for committee structure and design. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_

In this podcast, Kara Curtis, the Lead Director of Business Development and Director for D-SNP and Medicare-Medicaid Plan Markets at Aetna, a CVS Company discusses frameworks for EACs, best practices for recruitment and retention, and implementation of advisory committee feedback. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_commit

In this podcast, Nikki Racelis, a Consultant at The Lewin Group, facilitates a panel discussion with Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, Katie Scott, the President of CarePartners, and Jo Smith, a caregiver. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer’s Disease and Related Dementias, or ADRD, caregiver support programs regarding innovative community strategies. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible peopl

In this podcast, Katie Scott, the President of CarePartners, discusses innovations from CarePartners in Texas regarding volunteer-based caregiver support programs. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.