Welcome to WNS Business Insights Podcast Series. This podcast series brings you the latest trends and concepts in your industry and in the field of outsourcing so you can make your outsourcing program even more successful.
Lessons that shipping and logistics cos learned13/11/2010 Duration: 08min
In this podcast, we discuss the impact of the global recession on shipping and logistics companies, the lessons learned, and how business process outsourcing can help shipping and logistics companies weather economic downturn and prepare for growth as the economy improves.
The CFOs Agenda For 201026/02/2010 Duration: 12min
In this podcast, we discuss with Manish Vora the key takeaways from the Annual CFO survey that polled over 100 senior finance executives in organizations with revenues of over 3 billion USD from US and UK. Hear Manishs perspective on the top findings of the survey - the various issues that todays CFOs are challenged with, their priorities and the strategies that they are implementing to take their organizations to the next level.
Improve efficiencies in sales and distribution processes by leveraging business process outsourcing30/10/2009 Duration: 09min
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve their sales and distribution function.
Leveraging business process outsourcing as a strategic tool to gain actionable insights for improving marketing effectiveness30/10/2009 Duration: 08min
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve research and analytics across the core insurance function.
Leveraging business process outsourcing to improve processes in product development function25/09/2009 Duration: 08min
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage business process outsourcing to improve the product development function.
Leveraging business process outsourcing to improve policy administration processes25/09/2009 Duration: 07min
In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage business process outsourcing to improve their policy administration function.
BPO is the life raft for shipping and logistics businesses10/08/2009 Duration: 14min
In today’s episode, we’ll discuss with Jaison why he believes that shipping and logistics companies need to leverage Business Process Outsourcing to survive the current economic turmoil more so now than ever before.
Procure to Pay transformation for mid market and multi-national organizations04/08/2009 Duration: 07min
IIn today’s episode, we will discuss with Daniel his point of view regarding which clients can accelerate realization of ‘procure to pay’ transformation and why is it important right now.
Survival Strategy for Travel & Leisure companies04/08/2009 Duration: 13min
In this podcast, we discuss with Todd Dirks on how outsourcing should be viewed by Travel and Leisure companies, as a strategic means of process improvement and not just a reactionary cost savings initiative.
Effective Change Management12/07/2009 Duration: 10min
In this podcast, we will discuss with Arijit his thoughts on effective change management - probably the single most important thing which differentiates success from failure for companies worldwide. Listen to examples of companies adopting key change management principles as part of their overall outsourcing plans and programs.
Leveraging KPO for sustainable competitive advantage07/05/2009 Duration: 12min
In this podcast, we will discuss with Anish how companies are leveraging knowledge processes to gain sustainable competitive advantage in today's unique business environment. Listen to a perspective on the concept of Knowledge Process Outsourcing (KPO) and how leading companies are benefiting from it by establishing knowledge centers of excellence.
Growth strategies for CPG industry in challenging economic times07/04/2009 Duration: 08min
In this podcast, we will discuss with Brian the trends he's seeing in the CPG industry; what are some of the strategies CPG companies need to adopt to come out the economic crisis intact and some very interesting concepts in outsourcing that are emerging.
Surviving the economic tsunami18/03/2009 Duration: 12min
In this podcast, we will discuss with Deborah Kops, Chief Marketing Officer at WNS Global Services, why she believes that companies need to leverage business process outsourcing to survive the current economic turmoil – more so now than ever before. Deborah has a unique perspective on the outsourcing industry, having served in executive positions as buyer, provider and advisor prior to her current role as CMO of WNS.
Predictive Analytics helps increase marketing ROI04/03/2009 Duration: 05min
In this podcast, we discuss with Amitabh Bose, the concept of predictive analytics - which is clearly emerging as a tool to increase marketing ROI. Leveraging predictive analytics to determine events before they have occured - such as predicting how consumers are going to behave in the future - helps companies alter marketing strategies to increase their ROI. With broader applications such as enhancing revenue, optimizing cost or managing risks, predictive Analytics delivers real tangible benefits to clients.
Latest trends in Finance and Accounting Outsourcing20/02/2009 Duration: 11min
In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest growing areas in the outsourcing scene. We also talk to Manish about Business process utility. With contradicting reports about demand for F & A services either increasing or declining - hear from someone who is front and center selling these services to clients, what's really being seen out there.