Brightspots: What Works In Health Care



Brightpots features front line health care professionals sharing their replicable and successful innovations to improve patient experience, reduce cost, address population health or increase provider satisfaction.


  • 11-27-18 MICIS Opioid Use Disorder and MAT Recovery

    27/11/2018 Duration: 01h01min

    Objectives: At the conclusion of the MICIS learning session, the learner will have the ability to: 1. Appropriately recognize, diagnose and language opioid use disorder (OUD) 2. Compare pharmacologic treatments used in Medication Assisted Recovery (MAR) 3. Develop a strategy for treating acute pain for patients with OUD 4. Constantly consider harm reduction Speaker: Elisabeth Fowlie Mock, MD, MPH, FAAFP  Elisabeth is a Family Physician living in Holden, ME, and practicing part-time as an Adult Hospitalist (or “Nocturnist”) at Eastern Maine Medical Center in Bangor. She does consulting work and teaches for the Maine Medical Association’s Academic Detailing Program, MICIS. She attended Colby College and Emory University and received her MD from Vanderbilt University School of Medicine. After a residency in rural Family Medicine, she received her MPH in Health Policy and Administration from UNC-Chapel Hill. She is a Past President of the Maine Academy of Family Physicians and an Alternate Delegate to the America

  • 02-08-18 Webinar: ADHD Managing Medication and Co-Morbid Conditions

    09/02/2018 Duration: 58min

    Carol Hubbard discusses the topics of managing medications and their side effects. She also offers help with life situations, such as  sleep, anxiety, and toileting to name a few. Objectives: 1. Develop more expertise in ADHD medication management and managing side effects. 2. Highlight co-morbid conditions that may affect ADHD diagnosis, treatment and management including anxiety, autism, learning disabilities, and developmental delay, sleep, toileting, and GI issues. 3. Highlight key quality improvement strategies and how they can be used to standardize ADHD work in the practice. 4. Review current QI data to help guide the quality improvement process.

  • 080817 Hugh Silk, Good, Better, Best Child Oral Health

    08/08/2017 Duration: 01h01min

    Hugh covers the following topics: 1. Explain the need for quality in addressing oral health for Maine’s children 2. Understand quality and levels of quality 3. Implement strategies for practice improvement in oral health integration i.e. Qualis Health ideas 4. Motivate and engage other team players for oral health integration in the medical setting

  • Adrienne Carmack-Fostering Care in ME: Improving the Health Care of Children in Foster Care in Maine

    08/06/2017 Duration: 01h08s

    Adrienne Carmack talks on the topic of “Fostering Care in ME: Improving the Health Care of Children in Foster Care in Maine, " Thursday, June 8, 2017, from  12-1 pm via zoom online webinar. Objectives: Updates on the state of foster care in the US and in Maine Become familiar with the medical and mental health needs of children in foster care and how medical providers can help improve the health of children in foster care. Become familiar with the systems and processes for caring for children in foster in Maine, through the Maine AAP and other stakeholders

  • NNE-PTN Webinar 4/25/2017

    25/04/2017 Duration: 59min
  • Utilizing Pediatric Referral Guidelines for Collaborative Obesity and Diabetes Care

    21/03/2017 Duration: 59min

    There is evidence that variability exists in pediatric subspecialty use, and it can be difficult for primary and specialty care providers to collaboratively manage patient care.  In an effort to improve collaboration and co-management, the MMP Pediatric Specialists have created over 30 referral guidelines that provide both education and decision-support for common conditions.  In this webinar, Dr. Mike Dedekian will present two referral guideline examples related to pediatric obesity and diabetes.  By the end, you will have an understanding on how to read and best utilize the guidelines, when to refer, as well as how you can co-manage your patient’s condition with their pediatric specialist.  

  • Sharing Clinical Notes with Patients by Sue Woods, MD

    07/02/2017 Duration: 01h12s

    A quiet revolution has been occurring in patient engagement. The development of digital services in healthcare, such as patient portals and mobile computing, along with demand for information transparency, has promoted practices and health systems to adopt online sharing of health data.  OpenNotes, the sharing of clinical notes, continues to grow and now has reached over 10 million. Evidence shows ready access to notes empowers patients, helps with self-care and following care plans.  This session explores opportunities and barriers to sharing notes, driving the conversation to get Maine on the OpenNotes map. 

  • POLST - Rob Hunold

    26/09/2016 Duration: 13min

    POLST, which stands for Physician Orders for Life Sustaining Treatment, is a type of advance directive that patients who may have less than a year to live can use to inform providers about their treatment wishes. Dr. Rob Hunold had read numerous studies on the impact of POLST, and discovered that it had a major positive impact on patient outcomes and cost. So, he set out on a campaign to increase the number of patients in his practice who had completed POLST forms. He pulled it off, but only with perseverance and personal sacrifice.

  • Lose Your Marbles - Margaret Towle

    29/07/2016 Duration: 12min

    When the front office staff at Dexter Family Practice in Dexter, Maine invited patients to drop marbles in a jar every time they lost weight, no one knew what a huge impact it would have. A little over a year later, 100 patients have shed more than 1,600 pounds. 

  • Opioid Tapering - Kristen Silvia

    31/05/2016 Duration: 17min

    In response to the opioid overdose epidemic and new science suggesting that opioids are not indicated for chronic pain, Dr. Kristen Silvia of Scarborough Family Practice in Scarborough, Maine set out to limit or eliminate her chronic pain patients' need for chronic opioids. This episode of Brightspots shares her insights into how a compassionate and thoughtful tapering regimen can have a dramatic impact.  Brightspots is a monthly podcast series focusing on the work of front line health care providers whose innovations are improving patient experience, reducing cost, addressing population health and increasing provider satisfaction.