Alliance Aces

Lara Caimi: Where Customer & Partner Experience Intersect

Informações:

Synopsis

We often talk about putting the customer at the center of everything we do — it’s an ironclad rule if you want success. And it’s just as important to your alliance ecosystem.Just ask Lara Caimi who, as Chief Customer and Partner Officer at ServiceNow, is thriving in a career at the intersection of customer and partner experiences.In today’s episode, we discuss:- How customer, employee and partner experiences interact- The importance of co-selling and co-delivering- Why diversity and inclusion matter for your alliance ecosystemTo contact the host, Chip Rodgers, with topic ideas, suggest a guest, or join the conversation about alliances, he can be reached by:- Email: chip@workspan.com- Twitter: @chiprodgers- LinkedIn: linkedin.com/in/chiprodgersListening on a desktop & can’t see the links? Just search for Ecosystem Aces in your favorite podcast player.