Sson : Shared Services & Outsourcing Network

Welcome back to SSONext! This is part 2 of an in-depth mini-series where host Barbara Hodge sits down with Tom Bangemann, Head of Data Development & Research at SSON Research & Analytics. Tom brings profound experience in delivery, sales, and business development, with an impressive international career in Practice Management.  Tom and Barbara offer a deep dive into the state of Global Business Services (GBS), based on SSON survey data. You’ll hear details on: ✅ Why is GBS so important right now, particularly as we head into a recession?✅ The difference between shared services and GBS ✅ The emergence of “ESG” in GBS scope and responsibility✅ Organizational structures and leadership in a GBS model – and whether having a single central hub of leaders in GBS is sufficient For the full details on that and a lot more,