Franchise Interviews

Interviewing the Interviewer Several weeks ago, I had the opportunity to be interviewed by Nancy Friedman, the founder of the Telephone Doctor. Nancy and I had a lot of fun discussing various topics like travel, actors, favorite interviewers and books, and Franchise Interviews. This November will be Franchise Interviews' 16th year of podcasting. In that time, we interviewed almost 800 guests. For this interview, I will provide the link to the video interview. If you are listening to this podcast on another podcast channel, just go to YouTube and type in keywords, "Martin McDermott". Nancy reminded me that listeners hardly get to put a face behind the podcast. I want to thank Nancy for an excellent discussion, and I look forward to listening to her future shows on YouTube via Zoom! Here is the link to listen to the show.  https://www.youtube.com/watch?v=nSXXYPXqwEI Nancy is an expert on customer service, communication skills, and sales. She is a sought-after keynote customer service speaker at annual confer