Business Jazz

This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 15th March 2013. The original show notes (beware of outdated information): We're all part of a chain. Not only are we suppliers of products and services to our own clients, we are buyers too; we are clients ourselves. That raises a question: Do you treat your own suppliers as well as you would like to be treated by your clients? One thing that can strain the supplier-client relationship is bad communication. It leads inevitably to misunderstandings and stresses. Jane and Roger look at examples from their own experience in business of where communication went wrong – sometimes by accident, sometimes maybe more intentionally. They also look at the benefits of ensuring that client-supplier relationships are good, particularly if you are on the client side of the equation. As an aside, Jane has launched her new website. You can find out what she does in more detail over at www.boydjane.ca.