New Books In Psychology

Today I talked to Maya Hu-Chan about her new book Saving Face: How to Preserve Dignity and Build Trust (Berrett-Koehler Publishers, 2020) There are so many sayings that involve the face, but perhaps none is more central to at least Asian culture than “saving face.” That’s because it represents retaining one’s dignity versus being embarrassed or humiliated in front of others. In truth, though, everyone wants nothing more than to be appreciated, as the psychologist William James recognized long ago. In this episode, Maya Hu-Chan puts “faces” into a business context for listeners. In a meeting between Western versus Eastern executives, for instance, how will a long silence be handled? Odds are usually that it’s the Americans who will jump in first, breaking the silence. Given more than 20 years of international business experience, Hu-Chan takes listeners through why regional, company and individual personality differences matter so much. Are you a high-context or low-context person? It’s time to find out by tak