Community Signal

Consider this episode of Community Signal your community career advisor on speed dial. If you’re looking for a new job, growing your team, or thinking about your career advancement options, Patrick, Daniel Marotta, Jenn Chen, and Marjorie Anderson share great advice and observations from their own career journeys. What skills and experiences created the foundation for your career in community management? [2:04] “If you marry customer service with website release management and content management… those [skills] are the basis for a great community manager.” –@massmarotta “[Don’t] just cut and paste a response from some template that your company printed out. Put a little bit of yourself in your responses. Build up a personality that really shines through with how you correspond with your member base.” –@massmarotta What makes a good community management job and what warning signs should you look for as you consider new opportunities? [4:42] “A good community role is one that’s actually community, that’s r