Social Media Zoom Factor With Pam Moore | Social Media Marketing | Branding |business | Entrepreneur | Business | Digital Mar

040: Mobile Marketing: Why You Can't Ignore the Modern, Connected Social Savvy Customer

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Synopsis

Who is the modern, connected, social, savvy connected customer? 90% of them hold the knowledge of power in their handheld device which is in arms reach 100% of the time. Did you know 90% of people have their mobile device within arms reach 100% of the time? Or that IDC predicts there will be 1.3 billion mobile workers by 2015? 40% of shoppers consult three or more channels before making a purchase decision. This is happening often times while they are shopping even at physical retail locations. 57% consumers will not recommend companies with poor mobile sites. This is important since 77% of consumers are likely to buy a product via recommendation and conversions are 4-10 times higher coming from trusted brand advocates. The modern consumer of today is mobile, social, savvy and smart. They often hold knowledge in their hand more powerful than the sales representative standing in front of them. They are not thinking "what device should I use to access website a, b or c to make a purchase decision so that the we