Secret Sauce - The Restaurant Marketing Podcast

We look at Domino's Pizza.  They are a great example of a successful online ordering businesses.  The complete directly against Menulog / Just Eat / Delivery Hero and Grubhub.  They put a lot of work into their online ordering solution, because they need to differentiate themselves from other online ordering solutions. We look at the prices between 2 orders, one for take out and one for delivery.  Domino's have no minimum order value.  We look at Domino's delivery fees and analyse the delivery fee.  They have marked up their food by 48% for the convenience of having it delivered.  This is a massive charge and something that a lot of people don't really want to deliver the pizza.  They are driving people to pick up the pizza.  Why is this? Domino's is set up for high volume pizza creation.  The bottleneck is now the synchronisation of pizza cooking with delivery, which is expensive, so they drive people to pick up.   The Free Restaurant OnLine Ordering system  now feeds into our Free Restaurant CRM system. We