Cues Podcast

Marvin York was watching videos with his granddaughter when a clip came on of graduation ceremonies at historically Black colleges and universities. “And I saw all of these professionals getting ready to launch,” says York, VP, contact center member engagement for CUESolutions provider PSCU, a credit union service organization based in St. Petersburg, Florida. The video York and his granddaughter watched showed Black engineers, doctors, lawyers and others celebrating the completion of their degrees and getting ready to enter the world of work. “And I said, ‘Wow, that is impressive,” York recalls. “And what struck me was in this industry..., it was always told to me we just cannot find people of color to be in these leadership roles, in these key positions. And I'm watching this video and I said, ‘We got to do better.’”  From this experience, PSCU Bold, Effective Leadership, a CUES Strategic Leadership Development Program, was born. In this episode of the CUES Podcast, York describes how the program went