The Leadership Japan Series By Dale Carnegie Training Japan

As leaders, naturally we all want to build a strong relationship with our team.  However, not all relationships with our team members work well.  The Pareto Principle says that 20% of our team produce 80% of the results.  That means we are paying for 80% of the people, who only produce 20% of the results.  That is bound to be an irritation for leaders, when they cast their eye across those members of their team who are not producing as much as others.  We might think they should change, so that they are doing a lot better and so make it easier for us to lead them.  Unfortunately, we can’t change others. We can only change how we think and behave.   If we see them as a problem, then the chances are high that we won’t have a positive relationship with them. We won’t spend much time with them and will obviously prefer to be around the high performing producers. This in turn de-motivates the 80% group and we set up a cycle of grief.  On the other hand, if we accept that there will always be a statistical 20% and