Cx Network
Ep. 85: Niki Chambeau, Vodafone
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:23:51
- More information
Informações:
Synopsis
Niki Chambeau shares her approach to customer experience through predictive analysis. "I don't want to nudge my customers anywhere. I don't want my customers to even have to get into touch because in my ideal world, everything will be proactive and nobody will have to get into touch with us."
