Cx Network
Ep. 86: Pia Baker, Digacel Group
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:36:05
- More information
Informações:
Synopsis
Pia Baker joins us and shares her approach to problem solving between the employee and the customer: "I find that a lot of times, people just need guidance. Just don't tell them that customers are unhappy. Tell them why and give them the bandwidth to try and fix it."
