Howard Farran Dds, Mba
Day 5: How to Become a Consumer Focused Dental Office
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 1:08:23
- More information
Informações:
Synopsis
This chapter of Dr. Farran's timeless 1999 "Your 30-Day Dental MBA" will discuss the first and second laws of customer service are. Understand what two things a dentist must focus and maintain a balance on with his or her patients. Finally, learn what the “Golden Rule” of dentistry is.