Commerce Now

Summary:  In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.   Resources:Whitepaper: Open Retailing Guide Blog: The Importance of Openness in the Future of Retail Nielsen Study: Retail Personas Infographic Brochure: Understanding Why Grocery Shoppers Adopt Technology Websites: COMMERCE NOW Podcast Retail Self-Service Solutions - OPENNESS Host/Guest LinkedIn Profiles: Jerry Langfitt Matt RedWood Transcription: Jerry Langfitt:                    00:00                     Hello again, this is Jerry Langfitt, your host for this episode of COMMERCE NOW. In today's episode, we are joined by Matt Redwood, global head of self-service for the retail division, who is a known expert at helping our retail customers find a retail strategy that best fits their organization's needs.