Commerce Now

What Can Financial Institutions Learn from Retailers

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Synopsis

Summary: On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking. Resources: Other Podcasts you may enjoy: How to prepare your FI for a Post-Pandemic Marketplace Websites: COMMERCE NOW Podcast Diebold Nixdorf Advisory Services Guests/Host LinkedIn Profiles: Simon Powley Guest: Peter Wannemacher Transcription: Simon Powley (00:15): Well, hello, everyone. Thanks so much for joining us today for another edition of COMMERCE NOW. I'm excited to be sitting on the opposite side of the mic today, hosting this, along with our returning guest, Peter Wannemacher from Forrester Research. Welcome, Peter, and thanks so much for joining me today. Peter Wannemacher (00:33): Thank you very much. Good to be here and thank you for having me. Simon Powley (00:36): Well, listen, yeah, we're glad to have you on today. You and I were talking I guess a coupl