Commerce Now

Retailers Need Modular and Flexible Self-Service Options

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Synopsis

Summary: In this episode of COMMERCE NOW we discuss how retailers need, now more than ever before, more modular and flexible software, services and systems when selecting their self-service partners. Related Content:  Modularity Whitepaper  Related Links: LinkedIn Profiles - Jerry Langfitt Matt Redwood DieboldNixdorf.com Transcription: Jerry Langfitt (00:16): Hi everyone. Thank you for joining us today. I would like to welcome today's guest Matt Redwood, who leads our advanced self-service global solutions at people Diebold Nixdorf. Welcome Matt, and thanks for joining me today. Matt Redwood (00:27): Hey Jerry. Thanks for having me always good to speak to you. Jerry Langfitt (00:30): Now let's start off at a 50,000 foot view of what's going on in retail. There's certainly experienced a hyper compressed and instantaneous change in consumer behavior, of course, caused by the pandemic. This ended up being a massive shock to their operation and it infrastructure. The quick fixes have now turned into long terms