Cues Podcast

It’s interesting that as the unpredicted, unprecedented year of 2020 was closing, Rodney E. Hood identifies this quote as a professional mantra he lives by: “Proper preparation and planning can prevent poor performance.”Chairman of the National Credit Union Administration Board, Hood says in this show, taped Dec. 8, that this quote he learned in high school helps him remember to always put his best foot forward and get “things done with professionalism, duty and integrity.”“As long as I stay focused on those Ps … it gets me through,” he says.For 2020, putting the best foot forward meant helping the federal agency he leads support credit unions on two important fronts: the COVID-19 pandemic and efforts to boost diversity, equity and inclusion in the credit union industry after the killing of George Floyd in May.Hood talks in the show about key things the National Credit Union Administration did in response to the COVID-19 pandemic, including:Staying open, even though the staff is working from home for safetyAl