Customers Matter
01: What the f..k's going on here? This question is the secret to Flight Centre’s customer success
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:18:41
- More information
Informações:
Synopsis
Flight Centre is one of Australia’s most successful companies. Today it employs 18,000 people, operates in 13 countries and has 42 brands. It has gone from being a disruptor of the travel industry to being the industry. And now it wants to disrupt itself. Its Global COO, Melanie Waters Ryan, explains why and how …