Customers Matter
23: How Better Understanding its Students Has Transformed Victoria University
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:28:54
- More information
Informações:
Synopsis
Being student-centric has turned around Victoria University, leading to dramatic increases in retention rates, pass rates and participation rates. Pro Vice Chancellor for Students, Naomi Dempsey, explains how ...