Borne The Battle

State of VA: Putting Veterans First

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Synopsis

Special midweek episode for you with the State of VA.As part of a two day  MyVA Advisory Committee meeting, VA Secretary Bob McDonald and Deputy Secretary Sloan Gibson spoke about the significant progress made in the five strategies of the MyVA transformation in 2016. This includes improving the Veteran experience, improving the employee experience, improving internal support services, continuous improvement and enhancing strategic partnerships.A few highlights of the MyVA progress made in 2016: 17 million Veterans recieved appointments in their communities in FY15 Average wait times in September 2016 were less than five days for primary care, less than six days for specialty care and less than three days for mental health care 60 percent of Veterans surveyed in June trust VA It takes just 24 minutes to enroll in VA health care over the phone 100 percent increase in the capacity for the Veterans Crisis Line facility 83 percent reduction in pending claims (those greater than 125 days) since the height in March